Audi Hilton Head

Road trip car blues My husband I were on a road trip from Wisconsin to Florida, when our Q7 started making a noise in Atlanta Sunday traffic. We arrived in Savannah GA a My husband I were on a road trip from Wisconsin to Florida, when our Q7 started making a noise in Atlanta Sunday traffic. We arrived in Savannah GA and were directed to Hilton Head Audi in Hardeeville, S.C. Stephanie got us in ASAP even though they had a busy Monday morning schedule. Unfortunately, the engine was blown due to a mechanical failure. Everyone at the dealership was so kind and understanding to our plight, taking the time to explain our options. They rented a car overnight for us, to give us time to sort things out being so far from home. We were not in a position to buy a new car,and they understood and helped us secure a long term rental to finish our trip. We arrived in Florida and have been in continued contact to resolve the car situation. They treated us as though we were long time customers. I think they should be a model for all dealerships! More

Amazing Car Buying Experience! I went in to get a 2016 Audi Q3 and did just that. I was in a upside down car and with rebates and my down payment I was able to get out from under i I went in to get a 2016 Audi Q3 and did just that. I was in a upside down car and with rebates and my down payment I was able to get out from under it. My credit is not perfect but they were still able to get me done and did not judge based on past indiscretions. The experience was a new one because the GM Michael Bates made a personal effort to come over and great me multiple time and ensured my experience was up to par. Also his passion for the Audi brand made me even more excited to drive my new SUV. From my client adviser Devin, to my F&I Alex my experience could not have been better. If you want a 5 star experience from a 5 star dealership this is the place to go. From the moment you walk in you will feel like family. More

Amazing customer service!!! I went to this dealership to check out small compact SUVs, and the staff was really friendly and really gave me the no BS approach, Chris on the first I went to this dealership to check out small compact SUVs, and the staff was really friendly and really gave me the no BS approach, Chris on the first day I stopped by let me test drive the car I was looking at, Michael let me take the vehicle for the day the next time I came in to fully see if I like the vehicle, Greg kept me company whenever I needed someone to just chat with and he inquired why I was looking at the car I was looking at. Alex gave me very sound financial advice! Overall the experience was great which pushed me to come back, I was also looking at the BMW X1 and compared the 2 cars for my overall needs, since both cars had their pro/cons, Audi won with its amazing customer service! Michael and Greg are both General Managers and both took the time to talk to me, they are genuinely great people, I will def be coming back. Thank you Audi of Hilton Head. More

Terrific Car Buying Experience I just bought a 2016 Jetta Sport from Hilton Head Audi Volkswagen. What a terrific experience. It was the 30th new car I have purchased over the la I just bought a 2016 Jetta Sport from Hilton Head Audi Volkswagen. What a terrific experience. It was the 30th new car I have purchased over the last 50 years for my wife, my daughter and myself. You cannot over estimate how important an experienced sales person is to your buying experience. Even with my past knowledge with the new car buying process, I was having difficulty deciding what to do this time around. We now spend only 6 months a year here in South Carolina and I only put 6000 miles on the last car I had. I love performance cars but could not justify spending $30 or $40,000 to get a car I liked. I had been to 5 different dealerships looking at new and used cars. By the time I got to Sam Rojas at this dealership, I was very confused. I hated the cars that made economic sense and I couldn't justify the cars I loved. I explained my situation to Sam and he came up with multiple alternatives for us in the matter of minutes. We played with the numbers for 20 minutes, he held the car for me overnight and the deal was done within 24 hours. Two months of searching and manipulating was over in an instant. By the way, the 2016 Jetta Sport is the "only" solution for a real car person who needs a car in that price range. It drives and handles like a sports car but is comfortable enough that my wife takes it our instead of her car. Believe me that has never happened before! In addition, it would be hard to find another car that has as much technology for this low a price. Thanks again to Sam and his management team for helping me own a car I loved for a price that made sense. More