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Audi Hoffman Estates
Hoffman Estates, IL
5,965 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,965 reviews
February 27, 2021
Salesman Iman is awesome. He really helped us find a good car within hour budget and payment. Very positive, casual and prompt experience. I would definitely recommend! car within hour budget and payment. Very positive, casual and prompt experience. I would definitely recommend! More
by AKasminskyi
Employees Worked With
Iman Panah
February 26, 2021
Highly recommend Audi of Hoffman Estates! Mike made the car buying experience enjoyable and easy. They gave me a very fair price on my trade in and I would definitely recommend this dealership. car buying experience enjoyable and easy. They gave me a very fair price on my trade in and I would definitely recommend this dealership. More
by BPZ37
Verified CustomerEmployees Worked With
February 26, 2021
I chose one of the coldest days this winter to go car shopping! Saw the car I was interested in on line. Within ten minutes all my questions were answered, took a test drive and bought the Tucson, ea shopping! Saw the car I was interested in on line. Within ten minutes all my questions were answered, took a test drive and bought the Tucson, easiest vehicle I ever bought! Mike is an A-one guy. I have already recommended Mike and the dealership to 2 friends! More
by TG
Employees Worked With
February 26, 2021
At Audi Hoffman Estates, I have received excellent service. Richard Kelstrom and Nicolette Grivas have answered all of my questions with patience and professional knowledge. Richard has been the pe service. Richard Kelstrom and Nicolette Grivas have answered all of my questions with patience and professional knowledge. Richard has been the person with whom I have dealt over many years, and he has always been exceptional in his service. More
by PamelaDry13
Employees Worked With
Rick Kelstrom
February 26, 2021
Great pre purchase inspection overview. Good summary of issues and video format was super useful. Easy to work with and schedule. A bit expensive though for even an in depth inspection. issues and video format was super useful. Easy to work with and schedule. A bit expensive though for even an in depth inspection. More
by Jparr
Employees Worked With
Rick Kelstrom, Mike Colles
February 24, 2021
I loved working with Nicolette, she was helpful and didn't encourage the extra stuff and left me up to make my own choices. In love with my new car! didn't encourage the extra stuff and left me up to make my own choices. In love with my new car! More
by tlguillaume1216
Employees Worked With
Nicolette Grivas
February 24, 2021
Everyone is always very helpful and friendly! Any questions or service issues, they are quick to answer or provide me the best options and they always try to accommodate my hectic schedule! questions or service issues, they are quick to answer or provide me the best options and they always try to accommodate my hectic schedule! More
by rory7676
Employees Worked With
Andy Emberton
February 23, 2021
Very professional, very nice quality service. I rather pay extra but know the work is done right for my vehicle. I do recommend this location pay extra but know the work is done right for my vehicle. I do recommend this location More
by ZILZINASLEZAITE
Employees Worked With
Rick Kelstrom, Mike Colles
February 23, 2021
She was great and took the time to break down my next service appointment. Friendly , professional and gave suggestions to my car. The only set back was not having Mats cleaned which I requested only service appointment. Friendly , professional and gave suggestions to my car. The only set back was not having Mats cleaned which I requested only More
by JOHNNNY1974
Employees Worked With
Don’t remember her name
February 23, 2021
Awful. Unprofessional. Terrible communication. Breaking CDC regulations. I’ll never comeback ever again. I asked to talk to the General Manager or a Manager and was refused. CDC regulations. I’ll never comeback ever again. I asked to talk to the General Manager or a Manager and was refused. More
by wolverinesgoblueuofm
Employees Worked With
Rick Kelstrom, Mike Colles
