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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
6,311 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 6,311 reviews

August 07, 2026

Dennis lump was the mechanic had me on with a Video of my car in the shop. Thank u Dennis More

by marlenederiggi
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan checked my car in kept Me updated on the service awesome
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Aug 07, 2026 -

Audi Hoffman Estates responded

Your note about the video updates during the service on your Audi A3 reflects how our service team values keeping you informed. Knowing you felt connected throughout your visit means a lot to us.

August 07, 2026

Bait and switch pricing. Didn't hold up pricing agreed upon when setting up appointment. Not good More

by jgeorge315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
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August 06, 2026

Helpful. Efficient. Considerate The car is wonderful and I believe the staff takes pride in their work. More

by prochaskageorgann
Recommend Dealer
Yes
Employees Worked With
Don't remember but both thorough
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Aug 06, 2026 -

Audi Hoffman Estates responded

Knowing you found our service on your Audi Q4 e-tron helpful, efficient, and considerate is very rewarding. We’re glad your car is wonderful and that our team’s pride in their work was apparent.

August 06, 2026

Anthony always goes the extra mile to make sure everything is handled perfectly, from the moment he greeted me, to keeping me updated and following up with status of servicing my vehicle. He is alw More

by Chet
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
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Aug 06, 2026 -

Audi Hoffman Estates responded

Knowing that our consistent updates and friendly assistance during your Audi Q5 Sportback service helped make the process smooth and worry-free is truly rewarding. Your kind words and five-star rating mean a great deal to our service team.

August 06, 2026

I have been buying and getting my Audi's there for 16 years. I have always gotten great service!?? More

by Gerald Rush
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Aug 06, 2026 -

Audi Hoffman Estates responded

After sixteen years with our service department, your loyalty means so much to our team. We’re honored to continue servicing your Audi S4.

August 06, 2026

Anthony always goes the extra mile to make sure everything is handled perfectly, from the moment he greeted me, to keeping me updated and following up with status of servicing my vehicle. He is alw More

by Chet
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
Report | Print
Aug 06, 2026 -

Audi Hoffman Estates responded

Knowing that our updates and follow-through during your Audi Q5 Sportback service made the process easy and stress-free is rewarding. Hearing that our team was courteous, knowledgeable, and attentive means a lot to our service department.

August 06, 2026

Tim has excelente customer service! He actually listens to your concerns and does not rush. More

by leagali
Recommend Dealer
Yes
Employees Worked With
Tim machonga
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Aug 06, 2026 -

leagali responded

Tim is great !

Aug 06, 2026 -

leagali responded

Great customer service

August 04, 2026

I needed to get an oil change for my kid's car - Anthony was very helpful and great to work with - he resolved all my car needs quickly and efficiently. More

by JOSEPHBRUCKNER
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
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Aug 04, 2026 -

Audi Hoffman Estates responded

Knowing that your Audi A5’s oil change was handled so swiftly and smoothly means a lot to our service team. Our service team is pleased we could resolve all of your vehicle’s needs.

August 04, 2026

People were helpful with answering my questions. They also did not take a long time on my car. More

by JAKEBRUCE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Gilli Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

Audi Hoffman Estates responded

Hearing that we answered your questions clearly and returned your Audi A6 promptly means a lot to our service team. Thank you for the five-star rating.

August 03, 2026

Jim was incredible. He was very knowledgeable and communicative.. Hands-down the best advisor I’ve ever gotten to work with and also a great human being. More

by ELIAKORO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Derosa
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Aug 03, 2026 -

Audi Hoffman Estates responded

Thank you for sharing your experience. We’re delighted our service advisor provided knowledgeable, clear communication during your Audi Q5 visit. We appreciate your kind words and look forward to assisting you again.

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