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Audi Hoffman Estates
Hoffman Estates, IL
6,389 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,389 reviews
September 08, 2026
Amanda was very attentive, understanding, and helped make the purchase very easy. We appreciate her customer service, and outstanding positive attitude. Thank you Amanda!! make the purchase very easy. We appreciate her customer service, and outstanding positive attitude. Thank you Amanda!! More
by younancy
Employees Worked With
Verified CustomerSeptember 08, 2026
I was personally greeted with a very friendly, courteous greeter. The service specialist was efficient, knowledgeable and friendly. The auto service was excellent and met the anticipated time requirement. greeter. The service specialist was efficient, knowledgeable and friendly. The auto service was excellent and met the anticipated time requirement. My car was washed and the inside was vacuumed and the windows cleaned. Refreshments were a nice quality and variety and were free. Overall, a great experience. More
by PETRIFAMILY03
Employees Worked With
N,A
September 08, 2026
Tim was able to help me with topping off my oil. I was making a drive over the weekend and he suggested to drive in and he would take care of my car. He was awesome. I was making a drive over the weekend and he suggested to drive in and he would take care of my car. He was awesome. More
by HELLOSHEYKA
Employees Worked With
Tim in service
September 08, 2026
Excellent service from Aldo Huerta, technician Mark W. , and staff.Very happy with customer service and communication. Thank you Audi Hoffman Estates! , and staff.Very happy with customer service and communication. Thank you Audi Hoffman Estates! More
by KARINAGROSS08
Employees Worked With
ALDO HUERTA
September 07, 2026
Very quick experience. Everyone was professional throughout. The car was very clean, inside and out Everyone was professional throughout. The car was very clean, inside and out More
by Kad10ten
September 07, 2026
The sales person was patient, not pushy, answered all my questions, had an answers to all my questions. questions, had an answers to all my questions. More
by LIZDALTON56
September 07, 2026
Always clean environment to wait inside. Tim was very thorough and patient with my questions. Took the extra time to find dead key fob starter location in 2018 A4. Also kept me up to date on Tim was very thorough and patient with my questions. Took the extra time to find dead key fob starter location in 2018 A4. Also kept me up to date on progress of service several times. I'm glad your fine service is here, close to home. Only downside is fee to pay with credit card, but that seems to be all dealer services now. More
by LAP333
Employees Worked With
Tim Machonga
September 05, 2026
Dealership was clean, bright and comfortable. Went for a test drive and picked the car to buy. I had been thru 2 other brand dealers and this was my 3 rd stop. Carlo is a great salesman very frie Went for a test drive and picked the car to buy. I had been thru 2 other brand dealers and this was my 3 rd stop. Carlo is a great salesman very friendly and no pressure to buy. I would recommend him and that dealership to anyone. More
by Iaccino645
Employees Worked With
