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Audi Hoffman Estates
Hoffman Estates, IL
5,742 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL).
The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,742 reviews
February 27, 2019
Great service as usual I’ve been taking my A6 to Audi of HOFFMAN Estates for over 6 years. They offer speedy service at fair prices. I highly recommend Audi of HOFFMAN Estat I’ve been taking my A6 to Audi of HOFFMAN Estates for over 6 years. They offer speedy service at fair prices. I highly recommend Audi of HOFFMAN Estates. More
by Jspietr
Employees Worked With
Ted McConnell
February 27, 2019
My car's 1st 10,000 mile maintenance. This was my 1st 10,000 routine maintenance. Cost was free. Mike Torelli was pleasant to deal with & answered all my questions. Waiting room is nice This was my 1st 10,000 routine maintenance. Cost was free. Mike Torelli was pleasant to deal with & answered all my questions. Waiting room is nice as well. More
by HOSKINS81
Verified CustomerEmployees Worked With
Mike Torelli
February 27, 2019
Flat tire My car had a flat tire but upon service check, we realized that there was one bubble on another tire. Both tires have been fixed. My car had a flat tire but upon service check, we realized that there was one bubble on another tire. Both tires have been fixed. More
by Monika E
Employees Worked With
Tristan Klotz, Mike Torelli
February 27, 2019
Service Good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This is my first free oil change visit and I am sure he surey check Water level and tyre air and Nice wash ca Good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This is my first free oil change visit and I am sure he surey check Water level and tyre air and Nice wash car More
by U S DALAL
Employees Worked With
Mike Colles
February 25, 2019
very responsive and thorough My service experience was great! I was able to schedule an appointment within 24 hours and my car was given a very thorough inspection. The tehnicia My service experience was great! I was able to schedule an appointment within 24 hours and my car was given a very thorough inspection. The tehnician shared a video assessment with me, giving me a visual and verbal overview of my car's condition and recommended service. It was ready on time and I was good to go! More
by Js
Employees Worked With
Tyler - service technician, Mike Torelli
February 24, 2019
Excellent Service I brought my car in for a minor issue. The staff was kind and courteous. The issue was resolved quickly. They cleaned my car. It was a wonderful exp I brought my car in for a minor issue. The staff was kind and courteous. The issue was resolved quickly. They cleaned my car. It was a wonderful experience. More
by Diane
Employees Worked With
Rick Kelstrom
February 24, 2019
Always Great Service Knowledge, friendliness and courtesy, always at the top of the list for the service department at Audi Hoffman Estates. Everyone knows us by name, an Knowledge, friendliness and courtesy, always at the top of the list for the service department at Audi Hoffman Estates. Everyone knows us by name, and addresses us as soon as they see us. It is a real pleasure doing business with the staff. More
by Sue L
Employees Worked With
Andy - Service Mgr., Brian Hall, Rick Kelstrom, Valentina Maciunas, Mike Torelli
February 24, 2019
Extremely excellent Friendly & responsive service . Work was done exactly when promised. Ted was extremely helpful to go above & beyond to make our experience at the faci Friendly & responsive service . Work was done exactly when promised. Ted was extremely helpful to go above & beyond to make our experience at the facility the best. More
by Shend
Employees Worked With
Ted McConnell
February 22, 2019
100% satisfied This dealership goes the extra mile no matter what the issue. This is my third car from them and I have never been disappointed by sales , service, or This dealership goes the extra mile no matter what the issue. This is my third car from them and I have never been disappointed by sales , service, or any personnel at Audi Hoffmann Estates. More
by AudiS8Plusguy
Employees Worked With
Rick Kelstrom, Mike Colles
February 22, 2019
Good service Service was done well and quicker than expected interaction with employees was very friendly and helpful. Employee knowledge of my vehicle was very a Service was done well and quicker than expected interaction with employees was very friendly and helpful. Employee knowledge of my vehicle was very apparent and assuring More
by KATHY.COLELLA
Employees Worked With
Mike Torelli
