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Audi Hoffman Estates

Hoffman Estates, IL

Overview
Employees
Reviews
Vehicles
4.6
6,389 Reviews
The history of Audi Hoffman Estates started off as Schaumburg Audi in 1990. When our current president and owner, who had worked for Audi of America for over a decade, purchased the rights for the Audi franchise from O’hare Porsche-Audi and opened the first exclusive (stand alone) Audi dealership in the United States (at the time 320 W Golf Road, Schaumburg, IL). The original Schaumburg Audi building lasted from 1990-2001 when in the same location a new “hangar style” design building was completed to comply with the latest Audi regulations. Our newest facility opened on July 1, 2013 as Audi Hoffman Estates at 1200 W. Golf Road, Hoffman Estates IL.
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1200 W Golf Rd

Hoffman Estates, IL

60169

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Showing 6,389 reviews

September 04, 2026

Everything was tended to in a timely manner Tim communicated with me during the entire process More

by STEVEMOORE010
Recommend Dealer
Yes
Employees Worked With
Tim
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Sep 05, 2026 -

Audi Hoffman Estates responded

Knowing that everything was handled promptly and that communication stayed clear throughout the service means a lot to our service team. Thank you for choosing our service department for your Audi e-tron GT.

September 04, 2026

They fixed the issue and were very communicative Easy to work with accommodating and professional More

by LAMAZELLA
Recommend Dealer
Yes
Employees Worked With
Andy Emberton Aldo Huerta
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Sep 17, 2026 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

September 03, 2026

Communicated well, addressed every issue and concern i had. Ensured I was taken care of with a loaner vehicle during the extended recall and warranty work. More

by zuba.mi
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
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Sep 03, 2026 -

Audi Hoffman Estates responded

Your feedback about our clear communication and thorough attention to every concern highlights how our service team approaches each appointment. We’re pleased we could provide a loaner vehicle during the extended recall and warranty work on your Audi e-tron.

September 02, 2026

My Audi A8 has been in the service for almost a whole month. The specialist didn’t call me, even though he promised to call back. Moreover, after more than three weeks, I still haven’t been given a repla More

by JOHNBELL020686
Recommend Dealer
No
Employees Worked With
Anthony
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Sep 20, 2026 -

Audi Hoffman Estates responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

September 01, 2026

Overall satisfied and happy with support and service from this dealership Service team tries their best to be accommodating and always professional. More

by DZORRILLA007
Recommend Dealer
Yes
Employees Worked With
Anthony
Print
Sep 02, 2026 -

Audi Hoffman Estates responded

Your comments about our service team’s accommodating and professional approach reflect the standards we aim to uphold. Hearing that you were satisfied and happy with the service on your Audi A7 means a lot to us. Thank you for the five-star rating.

September 01, 2026

seamless hassle free friendly and no stressful sales tactics and they accepted my outside financing More

by cdoc31
Recommend Dealer
Yes
Employees Worked With
Adam Izewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Izewski
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Sep 01, 2026 -

Audi Hoffman Estates responded

We’re glad the purchase of your Audi Q3 felt seamless and pressure-free. Knowing that accepting your outside financing made things easier is rewarding.

September 01, 2026

Team was super attentive with great communication on the work being done, when it would be finished and current stays of the car. Very professional. More

by PHILIP_LABAS81
Recommend Dealer
Yes
Employees Worked With
Aldo Huerta
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Sep 01, 2026 -

PHILIP_LABAS81 responded

Great service visit and Also was great to work with.

Sep 17, 2026 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 01, 2026

This is my 4th purchase from this dealership and I’ve never been disappointed. I love my new car. More

by JANELLE.MCGEENEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Filios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Buchanan
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Sep 17, 2026 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 01, 2026

Great service and communication. Anthony Buchanan is great to work with. He’s the man with the plan. They take good care of my car. More

by Rfelici
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Buchanan
Print
Sep 01, 2026 -

Audi Hoffman Estates responded

Hearing that our service team kept you well informed and took great care of your Audi S5 means a lot to us. We’re glad our staff could deliver a clear plan and excellent service on your S5.

August 31, 2026

He explained very clearly. He was very helpful. We understood what needed to be done. More

by MDKUSTA
Recommend Dealer
Yes
Employees Worked With
Aldo
Print
Aug 31, 2026 -

Audi Hoffman Estates responded

Our service team is pleased we could guide you clearly through your Audi Q5 service. Your kind words mean a lot to our service department.

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