Audi Hoffman Estates

My third Audi from this dealership I have been very satisfied over the past eleven years with both the sales and service departments. My recent experience with Jacek has continued this I have been very satisfied over the past eleven years with both the sales and service departments. My recent experience with Jacek has continued this favorable impression. More

Great Service Experience I have had 4 Audi's over the past 12 years and have had them all serviced at the Hoffman Estates (previously Schaumburg) location. The staff has alwa I have had 4 Audi's over the past 12 years and have had them all serviced at the Hoffman Estates (previously Schaumburg) location. The staff has always been over the top friendly and remembers to include questions and comments about our personal interests they remember that makes the task of routine maintenance visits a pleasurable chore. I recommend these guys to anyone who wants quality service with a personal touch to go along with it. More

Purchase: 2012 Audi A4 2.0T Quattro I wasn't in the market for an Audi, I was initially looking for an Infiniti. I test drove an Audi at a different dealership, and was immediately impre I wasn't in the market for an Audi, I was initially looking for an Infiniti. I test drove an Audi at a different dealership, and was immediately impressed with how the vehicle handled. It is a VERY smooth and tight handling vehicle. The Infiniti G35x does have much more power, (standard V6 engine vs. a 4 cylinder) but the Audi is very responsive and carries a big "pick up and go". I decided to move forward and change my search over from Infiniti to Audi. I saw this car online, and called the dealership since there were no pictures or price. My called was handled right away, and got a knowledgeable salesperson (Necko). Necko informed me that the car was recently received at the dealer and was sent offsite for detailing. He took my phone number and called the within 48 hours telling me the vehicle was onsite and ready to be test driven. Necko gave me an excellent price and great value for my trade in (2006 Infiniti G35x). I left a deposit and a couple of days later, came back to finalize the sale. I assumed it would be a hand off of the keys and "have a nice day" type of transaction. Not so. Necko walked me through every functionality of the Audi A4, and didn't let me leave the dealership until all of my questions were answered. Finalizing our transaction, he offered up any additional assistance either by coming back to the dealership or even by offering to stop by my home to clear up any questions or concerns. Having visited three dealerships the weekend before I can honestly say that I was taken seriously as a customer, given a fair price for the vehicle and my trade in, and valued my time as a customer. I highly recommend Audi of Hoffman Estates for anyone in the market for a new vehicle, and especially if they are new to the Audi brand. They will not disappoint. More

Great experience I recently purchased a Certified Pre-owned Audi Q5 from Audi Hoffman Estates and am very pleased with the experience. The sales team was very helpful I recently purchased a Certified Pre-owned Audi Q5 from Audi Hoffman Estates and am very pleased with the experience. The sales team was very helpful (especially Elvin) and made the decision easy and I walked away with a wonderful car. I would and will highly recommend this dealership to anyone. More

Excellent buying experience My wife and I were looking for a new, used car and decided to look at Audi of Hoffman Estates since it is local. Dean was very helpful and never pushy My wife and I were looking for a new, used car and decided to look at Audi of Hoffman Estates since it is local. Dean was very helpful and never pushy. He took time to explain the differences between the different models we test drove and allowed us to take all the time we needed to make our purchase an informed decision. I would definitely recommend visiting Audi of Hoffman Estates if you are considering purchasing and Audi....new or used. More

Very Pleasant buying experience for my first Audi Q5!!! We worked with "Valentina Maciunas" from the beginning and she was very helpful throughout the entire process. The first day we went there I made it We worked with "Valentina Maciunas" from the beginning and she was very helpful throughout the entire process. The first day we went there I made it clear to her that we would not be purchasing that day. She still was more than happy to spend all of the time we wanted discussing options and going over everything in great detail. She took the time by showing us many cars and options as well as test-drive. After taking some time to think it over we eventually went back with the intention to buy. Again, Valentina and her colleagues at Audi Hoffman Estates were helpful, respectful, and accommodating. We finalized the deal but due to my travel and other reasons I was not in a position to take the vehicle immediately. Explained the situation to Valentina and her boss (sales manager – I think it’s Kevin) and they were ok for taking the vehicle after two weeks. During these two weeks she checked in periodically and finally I was able to get the car of my dreams. Valentine also explained all the features in the car to me and said that if I have any questions to feel free to call her. We are very happy with the value of our purchase and the excellent service we received throughout the process. My experience couldn’t have been better and I would recommend Audi Hoffman Estates to everyone that wants a quality car for a competitive price. Our first experience in buying an Audi was an awesome experience and very happy being part of Audi Family!!! Thank you Valentina ?!!! More

Exemplary Service Great job to Andy and his team for exceeding my expectations from initial inquiry to end result. I can say that I have dealt with several Audi dealers Great job to Andy and his team for exceeding my expectations from initial inquiry to end result. I can say that I have dealt with several Audi dealers and this is one of the best, no doubt. More

CPO 2014 A4 My salesman. Greg, was easy to work with. He took the research I presented seriously and didn't waste my time with endless negotiations. Upon deliver My salesman. Greg, was easy to work with. He took the research I presented seriously and didn't waste my time with endless negotiations. Upon delivery Greg painstakingly went through all the car's options as well as the customizable ones like the Navigation, Bluetooth, iPod connection, etc all while the dealership closed and as we watched his associates leave to go home. More

first time audi buyer Mr . Greg Choina was very nice and the experience with him was pleasant He explained all options to us and he understood our needs We for sure will Mr . Greg Choina was very nice and the experience with him was pleasant He explained all options to us and he understood our needs We for sure will recommend him to our friends and family It's the first time for us buying audi so we are exicited about it More

FIRST AUDI..A8 GREAT PLACE TO START All my questions were answered. Valentina was very thorough in providing options that would meet my needs. With her working with Mitch the process flo All my questions were answered. Valentina was very thorough in providing options that would meet my needs. With her working with Mitch the process flowed well without delay. First time at this dealership without prior expectation or knowledge. The experience was not the stereotypical car shopping experience. Valentina was great from the get-go and Mitch complimented her effort in discussion with me. The net result was that when they agreed to compromise the position I was willing to agree to, the purchase felt good and it was something that I thought a relationship could be built on. More