Audi Hoffman Estates

I first came to them with a car bought at another dealer. Since then I have bought 2 used Audis from them at fair prices. They serviced my cars like I was a new car customer. Since then I have bought 2 used Audis from them at fair prices. They serviced my cars like I was a new car customer. More

My salesperson, Marty Johnson, was extremely knowledgable, helpful, and very responsive to my email questions regarding different vehicles. I debated buying my car for over 4 months. I never f knowledgable, helpful, and very responsive to my email questions regarding different vehicles. I debated buying my car for over 4 months. I never felt pushed to make a decision--there were no "act now or else you may lose this opportunity" ultimatums. Since purchasing my vehicle, they have been very responsive to my questions and appear to prioritize customer service as their number one priority. Last but not least, I am very happy with the car I purchased. More

Staff was friendly and attentive. salesman worked with me for a fair trade in value, and negotiated a fair price for new purchase. dealership has offered incentives for service, etc. in the past. for a fair trade in value, and negotiated a fair price for new purchase. dealership has offered incentives for service, etc. in the past. More

I had unbelievable service when I took my car in 4/5/12. I called in the morning and was able to get an appointment the same day. As I pulled my car into the dealership, Ted was standing there, waiting for I called in the morning and was able to get an appointment the same day. As I pulled my car into the dealership, Ted was standing there, waiting for me, holding the door open. He was smiling and continued to be extremely pleasant and helpful through out the experience. My oil light was on and I was afraid to drive the car. I was also concerned that my car was using too much oil. Not only did they top off the oil, they topped off all my fluids. AND they found that there was a recall on a certain part and replaced that as well. I needed to come back for a seat repair. Ted said at that time they would run a complete diagnostic on my oil consumption to see if there was any issue. He scheduled it and arranged for a loaner car. He also told me about some upcoming maintenance needed in May. He said my tire treds were low and they'd recheck them in May as well. He told me of a tire sale going on and recommended which tires to buy (BTW, he recommended the least expensive). Cost? $0. Time spent waiting for all this? 45 minutes. AND they washed my car! An unbelievable experience! More

Jacek was great, he answered all of our questions and let us decide at our own pace. He made this a very pleasant experience. We would defiantly do business with him again. us decide at our own pace. He made this a very pleasant experience. We would defiantly do business with him again. More

I have been a customer of Schaumburg Audi since September 2007 when we purchased our A3. Our family has since purchased 3 more Audi's from this dealer. The quality of the service work and the above and beyon 2007 when we purchased our A3. Our family has since purchased 3 more Audi's from this dealer. The quality of the service work and the above and beyond treatment from this dealership, especially Ed Stawicki is a big reason we continue to go back to them. Owning four Audi's I feel makes us experts in the service and in knowing it is not hit or miss on being treated well, it is a constant. I really feel they appreciate us as much as we do them. When a relative was looking for a new car last year we convinced her to go there to test drive the cars and see what they could do for her. She was so impressed first with the cars and then the willingness to give her a great deal, she also now owns an Audi from Schaumburg Audi that she is very happy with. Seeing how well they treated her just convinced us to recommend them to everyone we know. More

William was very responsive and provided frequent communication over the two week buying process. Dan had all our paperwork in order and made the final purchase easy to complete and was the most e communication over the two week buying process. Dan had all our paperwork in order and made the final purchase easy to complete and was the most efficient close we have ever had for a new car. More

I HAD A VERY TIGHT BUDGET AND THEY BOTH WORKED VERY WELL WITHIN MY MEANS. I FELT THAT JACEK WENT THE EXTRA MILE TO GET THE DEAL DONE, IT TOOK A WHILE BUT IN THE END HE WAS ABVLE TO WORK A DEAL, WITH CHERYL WITHIN MY MEANS. I FELT THAT JACEK WENT THE EXTRA MILE TO GET THE DEAL DONE, IT TOOK A WHILE BUT IN THE END HE WAS ABVLE TO WORK A DEAL, WITH CHERYL'S SUPPORT, THAT WORKED FOR ME AND THE DEALERSHIP. IT WAS GOOD BUSINESS FOR EVERYONE! More

This is the second car I have purchased from Necko at Schaumburg Audi. Each time has been a great experience and a very straightforward process. From being greeted upon arrival to being shown all the n Schaumburg Audi. Each time has been a great experience and a very straightforward process. From being greeted upon arrival to being shown all the new features of the car, Necko and Schaumburg Audi are great to work with. More

car is very nice; transaction went smoothly; Necko was straightforward; Justin, my son, is very happy about the car; dealer highly recommended; looking forward to a very good professional relationship wit straightforward; Justin, my son, is very happy about the car; dealer highly recommended; looking forward to a very good professional relationship with you! More