Audi Hoffman Estates - Service Center
Hoffman Estates, IL
3,825 Reviews of Audi Hoffman Estates - Service Center
On 05-21-2025 I was told my Audi service was completed. Upon arrival I took possession of the vehicle and proceeded to drive home. Just to find out the oil was over filled by the mechanic. I turned around Upon arrival I took possession of the vehicle and proceeded to drive home. Just to find out the oil was over filled by the mechanic. I turned around and drove back to the dealership. Just to find out you have no mechanic at 12pm apparently they all take lunch at the same time. Two hrs later some oil was removed and I was headed home. More
Nice and informative people. I like that they don’t try to oversell you! Waiting are also nice and clean along with bathrooms. I like that they don’t try to oversell you! Waiting are also nice and clean along with bathrooms. More
Great services, it takes a little bit longer. Lovely snacks, keep it up. Thank you for your services Lovely snacks, keep it up. Thank you for your services More
said they couldn’t locate service records when bought the car from them one year ago. tried to sell us services based on a mileage 10K lower than we bought it. Lost our car key. when we went to pick it up. c car from them one year ago. tried to sell us services based on a mileage 10K lower than we bought it. Lost our car key. when we went to pick it up. car had to be delivered. Changed story on service records when we presented our sale record at attempted pickup. Never again here - don’t bother More
Constant back and forth trying to fix silly parts, left my car for a WEEK! Tim said all noise was gone, drove car 2 minutes off lot and noise was genuinely made worse, one unrelated issue fixed but nothing my car for a WEEK! Tim said all noise was gone, drove car 2 minutes off lot and noise was genuinely made worse, one unrelated issue fixed but nothing i wanted to be fixed was fixed! More