Audi Hoffman Estates - Service Center

The S5 I bought had winter tires and the dealership ordered me new all seasons and swapped them out free of charge. The service center was slammed and they still got it done in a timely fashion ordered me new all seasons and swapped them out free of charge. The service center was slammed and they still got it done in a timely fashion More

I was very happy with information that I received from the front desk. Can remember his name. He was very professional the front desk. Can remember his name. He was very professional More

Great service. The porter was polite and Tim was awesome. Thank you for putting my license plate on. The porter was polite and Tim was awesome. Thank you for putting my license plate on. More

Terrible experience - will not be coming back, would not even recommended to my greatest enemy even recommended to my greatest enemy More

Great service and staff. It was a wonderful experience all around. Will continue to use this dealer. It was a wonderful experience all around. Will continue to use this dealer. More

Thank you for the great service on my Audi. I plan on returning to center. I plan on returning to center. More

Always friendly and efficient. Estimated time of service was spot-on. Comfortable surroundings. Service advisors address me by name. Estimated time of service was spot-on. Comfortable surroundings. Service advisors address me by name. More

Staff was very kind and service was very fast! I would definitely recommend to friends! I would definitely recommend to friends! More

Two of my three Audi vehicles were purchased at Audi Hoffman Estates and are always brought there for necessary maintenance and any service action. Their essential upkeep makes them run longer and they Hoffman Estates and are always brought there for necessary maintenance and any service action. Their essential upkeep makes them run longer and they are very reliable cars when you take good care of them. The entire management, parts and service departments provided expert explanations and recommendations to empower me to make an informed decision about their maintenance (thanks to David, Keegan, Dennis and Tommy). At Audi Hoffman Estates, they value their customers with an exceptional service experience; that’s another reason why my 2012 TT and 2017 Q7 were purchased and are maintained there! More

Tim was very helpful. The video message of the work performed was well done. They got the majority of the work that was scheduled over 4 visits done in one visit and only The video message of the work performed was well done. They got the majority of the work that was scheduled over 4 visits done in one visit and only one recall was left for a future date due to back order of parts. More