Audi Hoffman Estates - Service Center

I like the text updates and video. I waited for my car and time was true to the estimate. I waited for my car and time was true to the estimate. More

Samantha and Mike took extra steps to make sure the service was done right and on time. It was a great experience! service was done right and on time. It was a great experience! More

On time service provided as promised. AHE is a well staffed and knowledgeable dealership. Thank you AHE is a well staffed and knowledgeable dealership. Thank you More

I walked in being a little irked about not having a tire jack kit in my trunk especially the lock nut wrench which I needed but I love very happy. Dan and the young lady service advisor we're very helpful i jack kit in my trunk especially the lock nut wrench which I needed but I love very happy. Dan and the young lady service advisor we're very helpful in educational and they even wash my car at the end and took care of everything thanks again to them and your dealership I bought a car about a year ago from your dealership and I would consider buying a car again from your dealership thank you very much More

Dealership is very clean and organized. Staff is extremely friendly. Attentive and helpful. Very impressive Staff is extremely friendly. Attentive and helpful. Very impressive More

Excellent service! I am super thankful they got me in at a super time and still fixed my car’s issue in no time! They even washed me car! Tim and Andy - thank you! I am super thankful they got me in at a super time and still fixed my car’s issue in no time! They even washed me car! Tim and Andy - thank you! More

The entire Audi Hoffman Estates service team are pros and provide excellent service. Patrick Frazier was the service supervisor on my last 2 visits. Rick Kelstrom was the service supervisor on previous visit provide excellent service. Patrick Frazier was the service supervisor on my last 2 visits. Rick Kelstrom was the service supervisor on previous visits. Patrick and Rick are great to work with. Tammi in scheduling is also "The Best"! Audi is fortunate to have Patrick, Rick and Tammi as employees! More

Great, Was given a great loaner and service was satisfactory. They completed a recall service, and a courtesy inspection with an oil change. satisfactory. They completed a recall service, and a courtesy inspection with an oil change. More

Didn't have a pleasant experience this time. I was promised of a loaner for this appointment. However upon arrival I was informed there isn't one available. It was totally fine if dealership had I was promised of a loaner for this appointment. However upon arrival I was informed there isn't one available. It was totally fine if dealership had called me and informed upfront as I had other errands to run and appointments to keep. I eventually got a loaner after 40 mins. However by the time I had to call up and cancel my other appointments. I wish the dealership had dealth with it professionally.Atleast to the extend of letting the customers know upfront More

Sam and Mike are the best always helpful,making sure they get you the right solution to help. get you the right solution to help. More