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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,828 Reviews

3,828 Reviews of Audi Hoffman Estates - Service Center

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July 27, 2021

Only issue they did not turn of the need service- so when I start the car it always dings and show need service I will come and get this handled when I am I. The area More

by SHERRYMARVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
July 26, 2021

Rick was great with communication and was able to get me a loaner when the car needed more time. Really appreciated the texting of updates. More

by Oliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
July 26, 2021

Just came in for service (oil change) and had the vehicle washed. You took good care of me.....And you were pretty speedy and detailed. More

by aneumeier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha....., Rick Kelstrom
July 24, 2021

I have been very impressed with the service department so! Service writer Brian got me in and out quickly and provided a nice courtesy car! Thank you!!! More

by JOZWIAKTOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
July 22, 2021

Had a recall on my Q3, it was taken care of and when I picked up my car they had also cleaned and vacuumed it 🙂 More

by Rodisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
July 21, 2021

My experience was very good. People were very nice. Service was performed in a reasonable amount of time and the car was returned to me washed and ready to go. More

by jkoziarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
July 20, 2021

Always convenient, friendly service. Excellent communication about what is being done, along with any options that may be available. Service is completed thoroughly and efficiently. Great custome More

by malbion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
July 20, 2021

Taken on time and finished within the time I was advised the would be complete. Greeted by friendly and courteous staff. I would recommend to friends. More

by Ernesto21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
July 19, 2021

Excellent service and very friendly employees. I was there for an oil change and everyone there was very helpful and friendly and service was great as well More

by AB_MAAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
July 16, 2021

Good communication and service as expected. Always quality work and expertise. Rick was friendly and thorough. Waiting room was clean and comfortable. Loaner worked out great. More

by TVSISTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
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