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Audi Hoffman Estates - Service Center
Hoffman Estates, IL
3,816 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,816 Reviews of Audi Hoffman Estates - Service Center
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July 13, 2021
Always a great experience. Rick confirmed the work order and patiently answered all of my questions. My Q5 is in perfect shape due to the service Audi Hoffman Estates provided over the last 7 years. and patiently answered all of my questions. My Q5 is in perfect shape due to the service Audi Hoffman Estates provided over the last 7 years. More
by CYNSNY221
Verified CustomerEmployees Worked With
Rick Kelstrom
July 13, 2021
Brought our Q5 in to have warranty work done. But our engine had already been ruined because Audi ordered Audi Hoffman Estates to disconnect part of our cooling system a few years back...and didn't tell engine had already been ruined because Audi ordered Audi Hoffman Estates to disconnect part of our cooling system a few years back...and didn't tell us they were doing it. This destroyed our entire engine. Audi refused to fix what they broke. And now that they actually have a warranty fix for the coolant system...Audi Hoffman estates also refused to do that warranty work. Don't trust Audi Hoffman Estates for anything. They are just flat out liars. More
by Audi is Broken
Employees Worked With
Rick Kelstrom, Mike Colles
July 12, 2021
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by HGOLD5150
Employees Worked With
Rick Kelstrom, Mike Colles
July 12, 2021
Great service - my car was ready at the time promised and was even washed and detailed. Thank you! The loaner car was easy to drive and nice too. was even washed and detailed. Thank you! The loaner car was easy to drive and nice too. More
by SCOTT.PHILLIPS92
Employees Worked With
Rick Kelstrom
July 12, 2021
The service was great as usual....thorough and explained everything that was done....timely done and resolved the issues going on. Cleaned the car up everything that was done....timely done and resolved the issues going on. Cleaned the car up More
by laura
Employees Worked With
Rick Kelstrom
July 09, 2021
I have been a customer of this dealership for over twelve years. I have never received anything but outstanding service. This service department and dealership can serve as a model on how things should be do years. I have never received anything but outstanding service. This service department and dealership can serve as a model on how things should be done. More
by DLISULA
Employees Worked With
Rick Kelstrom, Mike Colles
July 08, 2021
Over the July 4th weekend, I had a turbo issue with my 2014 A6. Mike put me in a loaner for the weekend, and had the warranty work complete after the holiday. Great service, thanks! 2014 A6. Mike put me in a loaner for the weekend, and had the warranty work complete after the holiday. Great service, thanks! More
by TMGIARDINO
Employees Worked With
Mike Colles
July 08, 2021
This is a nice Audi dealership. Beautiful showroom and good service department. I like the old Audi and Chevy sitting in the garage. Nice touch. good service department. I like the old Audi and Chevy sitting in the garage. Nice touch. More
by Shaun Burnette
Employees Worked With
