Audi Hoffman Estates - Service Center
Hoffman Estates, IL
3,892 Reviews of Audi Hoffman Estates - Service Center
The service schedule is efficient; the staff is knowledgeable and friendly, and resolves the issue professionally. At the End, the report is very detailed. Thank you so much knowledgeable and friendly, and resolves the issue professionally. At the End, the report is very detailed. Thank you so much More
I’ve had my car serviced twice with this dealership and am very pleased. The staff is friendly and very attentive to your needs. Will definitely be back in the future. am very pleased. The staff is friendly and very attentive to your needs. Will definitely be back in the future. More
This is the most honest and fair priced audi dealer in the Chicagoland area. The service department couldn't be more helpful. Recommend them to anyone. the Chicagoland area. The service department couldn't be more helpful. Recommend them to anyone. More
Service and attention to detail is consistent with Audi Hoffman Estates. Have been getting our 2011 Q5 serviced there for years. Rick Kelstrom is an excellent Service Consultant. Hoffman Estates. Have been getting our 2011 Q5 serviced there for years. Rick Kelstrom is an excellent Service Consultant. More
Overall experience good, Didn’t receive 5% coupon discount. Car wash portion of the service takes way too long. Samantha was great, and eventually got me my vehicle. discount. Car wash portion of the service takes way too long. Samantha was great, and eventually got me my vehicle. More
Loaner vehicle was available as promised. I was in and out in less than 10 minutes. Vehicle was serviced sooner than expected. Video from the service engineer always a nice touch. Great team. out in less than 10 minutes. Vehicle was serviced sooner than expected. Video from the service engineer always a nice touch. Great team. More
Excellent as always. Friendly and respectful, listened to my concerns. I would recommend this Audi dealership to anyone. Highly recommended! Great communication and prompt service. my concerns. I would recommend this Audi dealership to anyone. Highly recommended! Great communication and prompt service. More
Rick Kelstrom is just the right amount of professional friendly. He immediately builds rapport and is truly customer service focused! I'll ask for Rick next time I schedule service. friendly. He immediately builds rapport and is truly customer service focused! I'll ask for Rick next time I schedule service. More
The staff was helpful, friendly and professional. They also followed up as promised. Everything went according to my expectations. No problems at all. I was satisfied also followed up as promised. Everything went according to my expectations. No problems at all. I was satisfied More
The experience was straightforward and trustworthy. I thought the service representative did a great job. The service was clear and I understood when it would be ready. thought the service representative did a great job. The service was clear and I understood when it would be ready. More