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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,837 Reviews

3,837 Reviews of Audi Hoffman Estates - Service Center

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June 10, 2021

Made my service trip super easy. Very helpful. Would recommend this dealership!!will be returning for additional service in the future. Thank you for making serving my car so easy. More

by M2welch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
June 08, 2021

Audi Hoffman Estates always has attentive, detail oriented staff that assure that you are greeted, directed to the proper person, and your requests are promptly attended to. The mechanics and car por More

by Bill O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
June 07, 2021

They were awesome! We had an issue with our convertible top, and they got us in and out in a short period of time! We were very happy with the service and results! More

by CAHSMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
June 07, 2021

I was really pleased with the service I received and I I was really pleased with the service I received and I will continue to give this dealership my business. I’m looking to purchase or lease a new veh More

by tehavis22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
June 07, 2021

Issue with Bluetooth was noted on intial apt. request but wasn't addressed until 2nd visit. Technician didn't evaluate until 2nd visit so I ended up having to leave vehicle. More

by BDMCGOVERN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
June 04, 2021

I brought my Q7 in for repair of the window shade clip. I was offered a loaner but waited in the waiting area. Very professional service and helpful staff More

by TMCCOOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
June 03, 2021

I purchased my car new from Audi Hoffman Estates and was recently there for the 40k scheduled service. The staff is very accommodating, polite and professional. The waiting area is clean, comfortable and th More

by Dave M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Nicolette Grivas
June 03, 2021

Excellent repair and customer service. The video of repair was a nice bonus. All work was done in a timely manner. There is a pleasant environment in the waiting room. More

by coachO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
June 03, 2021

Brought my A3 for issues with the sensor warning lights. Given a good look over and resetting was determined to be the cause. May need further attention and will wait for the recall letter from Audi. More

by EBATES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kelstrom, Mike Colles
June 01, 2021

I really like the Audi Hoffman States dealer because the service is fast and efficient. This time was the first that they didn’t do a vacuuming inside before they gave me the car clean but because never hap More

by Princessa64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aarón Brunson
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