Audi Hoffman Estates - Service Center

I Received my 40k service on my A4. Amazing service team and great service. Really happy with my decision to choose this dealership. Quality, friendly, timely and professional. and great service. Really happy with my decision to choose this dealership. Quality, friendly, timely and professional. More

Mike got our loaner and had the car ready and waiting on time. Interior and exterior were both cleaned properly. Mike also cleared up miscommunication with initial service request. Good job. time. Interior and exterior were both cleaned properly. Mike also cleared up miscommunication with initial service request. Good job. More

Very good service department ; always willing to help . Great with communication as well. Highly recommend them and they actively seek solutions when there are no easy ones Great with communication as well. Highly recommend them and they actively seek solutions when there are no easy ones More

I was greeted at the entrance, immediately met with service advisor Rick Kelstrom, went over the service to be done. I waited for my car in the waiting room which was clean and safe/sanitized. Every service advisor Rick Kelstrom, went over the service to be done. I waited for my car in the waiting room which was clean and safe/sanitized. Everybody there including the service advisors wore their masks. Quick, Clean, Friendly, Close to home. More

I originally had my car delivered to Hoffman Audi as a lease and then ended up buying it. All of my services have been done at Hoffman Audi. I am former employee of Volkswagen Audi of America. I am very s lease and then ended up buying it. All of my services have been done at Hoffman Audi. I am former employee of Volkswagen Audi of America. I am very satisfied with the service that I have received here. More

Andy took the time to explain my extended warranty coverage thoroughly. Work was performed and my car was returned in a timely fashion. Hoffman Estate Audi is my go-to shop for my Allroad. coverage thoroughly. Work was performed and my car was returned in a timely fashion. Hoffman Estate Audi is my go-to shop for my Allroad. More

Mike was a great service advisor. He explained the need for a couple additional items well. It was a quick turn around. Easy to make a reservation for a couple additional items well. It was a quick turn around. Easy to make a reservation More

Great service. Every time I take my car in they take me in minutes and have a loaner ready for me to go. Great place in minutes and have a loaner ready for me to go. Great place More

Another Great Service Visit. Very friendly and I had a beautiful loaner. Overall excellent experience. Have some body work done and Rick gave me information beautiful loaner. Overall excellent experience. Have some body work done and Rick gave me information More

Appointment Went smoothly and they had a loaner car ready for me. The loaner car did have a smoke smell. The service took a little longer than anticipated, I was told they were backed up. for me. The loaner car did have a smoke smell. The service took a little longer than anticipated, I was told they were backed up. More