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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,817 Reviews

3,817 Reviews of Audi Hoffman Estates - Service Center

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February 17, 2021

We always are well-taken care of at our Audi Dealership in Hoffman Estates. This was a routine service maintenance requiring spark plugs, brake fluid, and new wipers. More

by Cslot10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
February 17, 2021

Always great service at this dealer. Been using them for over a decade with no issues . Id highly recommend them for service your audi cars More

by WADESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
February 17, 2021

Great service, great people. I appreciate their knowledge and professionalism. By far, best service department I have ever dealt with. I will continue to bring our cars here for service. More

by BRADLEYRASCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Aaron Brunson, Mike Colles
February 15, 2021

Excellent service thank you very much!Audi could of sent out a letter or email about problem however to save time mine and service department More

by cheryl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Emberton, Mike Colles
February 15, 2021

Rick Kelstrom as usual, was the first person to greet me when I drove in to the garage. Rick is always professional, kind , and very friendly. He checked in with me to give updates as I waited in the very More

by Jeanal1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
February 15, 2021

Please change your policy and align with the CDC on wearing masks. This is a public safety issue and I was dismayed and terribly disappointed to see these rules of engagement not adhered to. More

by ANDREWWRIGHT121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure of name
February 11, 2021

Fast efficient and super professional service to handle a recall notice on my vehicle. I also felt safe with the Covid precautions the dealership implemented and enforced More

by SCarlberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
February 11, 2021

Clean and efficient service at this dealership. Service tech was clear and reviewed the services to be completed. Very fast service, plus comfortable, Covid-safe environment. And just and FYI, it's dangero More

by daleannk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
February 09, 2021

Very good service and they captured all my issues and were well documented in the video the tech sent and they were able to located the service bulletin More

by aminshivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Colles
February 08, 2021

An update of the computer was done! Always a pleasure to deal with Iman. He always thoroughly explained & kept me updated as to the current issue. More

by Delisue2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Panah
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