Audi Hoffman Estates - Service Center

The service dept. was professional and courteous. Mike advised me how long it would be to finish the service work and it was done exactly when he said it would be. advised me how long it would be to finish the service work and it was done exactly when he said it would be. More

I really like how Audi of Hoffman Estates sends a video and shows you the underside of the car with whatever issues you have. In addition, Ted was such a professional when I said I would do the biggest rep and shows you the underside of the car with whatever issues you have. In addition, Ted was such a professional when I said I would do the biggest repair with them but get new tires and brakes elsewhere. In total, my service visit was perfect except my car is getting old! More

The Service Team at Audi Hoffman Estates is exceptional. They constantly go above and beyond to exceed your service expectations. I was well informed about the work that was performed on my car and their es They constantly go above and beyond to exceed your service expectations. I was well informed about the work that was performed on my car and their estimate time of completion was perfect. More

Mike did a great job, informed me of the maintenance coverage that I wasn’t aware I had on vehicle! Thanks for your help! Chris coverage that I wasn’t aware I had on vehicle! Thanks for your help! Chris More

I brought mu Audi in for service and I was well received by Mike. They listen to what I have to say. I like the video walkthrough of the vehicle. I will be back here for service eventhough Naperville is c by Mike. They listen to what I have to say. I like the video walkthrough of the vehicle. I will be back here for service eventhough Naperville is closer for me. More

The service staff was very friendly. They communicated vehicle service needs clearly and informed me within an hour of dropping off the vehicle what needed to be repaired. The entire service was completed vehicle service needs clearly and informed me within an hour of dropping off the vehicle what needed to be repaired. The entire service was completed within a timely matter. More

It was the first time I was there. I received emails and texts with the results of the checkup and a note on what needed fixed the earliest. texts with the results of the checkup and a note on what needed fixed the earliest. More

Very happy! Ted was very helpful and coordinated my service very effectively and thoroughly. My car was returned in great condition as always. Thanks ted service very effectively and thoroughly. My car was returned in great condition as always. Thanks ted More

Responsive, fast and friendly We have two Audis in the family. We have bought both at this dealership. We have had them serviced at this dealership. The overall service is fast, We have two Audis in the family. We have bought both at this dealership. We have had them serviced at this dealership. The overall service is fast, reliable and the team is informative and friendly. More

I had my car towed there explained what was wrong. They charged me a lot of money and told me “yep that’s what’s wrong.” The service manager bullied me. I will never go to this place again and tell everyon charged me a lot of money and told me “yep that’s what’s wrong.” The service manager bullied me. I will never go to this place again and tell everyone to think twice. More