Audi Hoffman Estates - Service Center

Had to wait a bit longer this time, but with the current restriction, the dealership and staff did well. Service is always thorough with the car returned nicely cleaned. My thanks for prioritizing every cli restriction, the dealership and staff did well. Service is always thorough with the car returned nicely cleaned. My thanks for prioritizing every client using the service department. More

Audi Hoffman Estates by far exceeding my expectations. Carlo and the team provided superior customer experience. So happy I decided to go there and purchase my vehicle with people who care. Highly recomme Carlo and the team provided superior customer experience. So happy I decided to go there and purchase my vehicle with people who care. Highly recommend them. More

Audi has excellent service, people and promptness!! Never an issue getting an appointment and getting a loaner. This is a great dealership and I will never use a different location an issue getting an appointment and getting a loaner. This is a great dealership and I will never use a different location More

First time at this dealership for service. Had oil changed and recall done on car. Everything was fine in a timely manner and no problems. Would recommend this dealership changed and recall done on car. Everything was fine in a timely manner and no problems. Would recommend this dealership More

Excellent service with great technicians. Professional staff who does what they can to take care of me. Car came back looking as good as new. staff who does what they can to take care of me. Car came back looking as good as new. More

I’ve been to the dealership twice. Incredible service both times. Best Sevice tech I’ve ever worked with at Audi - and I have owned Audi’s for over a decade and been to dealerships all over. Rick is th both times. Best Sevice tech I’ve ever worked with at Audi - and I have owned Audi’s for over a decade and been to dealerships all over. Rick is the best service tech I’ve worked with. More

Terrific service! I am always greeted as soon as I arrive and the work is always completed on time. My Q5 loaner was waiting with the air on so I was comfortable as soon as I got in. Very accommodati arrive and the work is always completed on time. My Q5 loaner was waiting with the air on so I was comfortable as soon as I got in. Very accommodating! More

The service department took me early/completed the job fast! I appreciate Rick’s courteous customer service! Andy Emberton handled my parts order in an efficient fast manner! I achieved all of the requi fast! I appreciate Rick’s courteous customer service! Andy Emberton handled my parts order in an efficient fast manner! I achieved all of the requirements of my visit! More

Service department did a great job. Delivered vehicle when promised. Process of checking in vehicle was straight forward. Plenty of coffee on tap during my wait. Exceeded expectations! when promised. Process of checking in vehicle was straight forward. Plenty of coffee on tap during my wait. Exceeded expectations! More

Ted did excellent job getting me taken care of promptly. Vehicle was serviced properly and washed. It rained when I was leaving, oh well. Love the car TT RS Vehicle was serviced properly and washed. It rained when I was leaving, oh well. Love the car TT RS More