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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,837 Reviews

3,837 Reviews of Audi Hoffman Estates - Service Center

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March 31, 2020

I can’t say enough about my Hoffman Estates Audi dealership. I always am treated by helpful friendly people. From sale’s, finance and service. Thank you! I love my car as well!! More

by MARKLINDA85
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kelstrom
March 27, 2020

Service was amazing and professional as always. I highly recommend Rick Kelstrom as a Service Advisor to any one. I have been going to Rick for service for 4 years now and he continues to exceed my expectat More

by Nickrollingmeadows
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
March 27, 2020

Superb service from all involved in my recent service visit. Your dealership is among the best I have ever dealt with. Keep up the excellent work. Jim Romer More

by Jimr
Recommend Dealer
Yes
Employees Worked With
Mike Colles
March 26, 2020

Rick in service was amazing he was so helpful he went above and beyond to make my experience at the dealership amazing I really appreciate all of his honesty and assistance with my vehicle and the timely More

by SMORRISSEY
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
March 26, 2020

Rick Kelstrom always gives excellent service! I dont even need an appointment and they always make room for me. I would highly recommend to eveyone. More

by 5th Audi
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom
Feb 17, 2022 -

5th Audi responded

Tim Machonga was my new Rep on 2.16.22 and he went above and beyond to take care of my recall issue and followed up to make sure steps to register my app were done. Very pleased with Audi Hoffman Estates.

March 25, 2020

totally happu Excellent Service and professional people. very helpful and courteous Always in timely manner I receive a call for scheduled services. I am impressed More

by MOHDHMIRZA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom, Mike Torelli
March 25, 2020

This dealer ship is awesome!! When I take my car to the other dealer close to me they don’t get it they always come up with some BS!! But when I call y’all and tell you what is going on you know right away More

by ghill4616
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
March 25, 2020

Audi Hoffman Estates Service team is highly professional and attentive. I have been coming to this dealership for 30 yrs and the work is completed correctly. Have the automated video with the technician k More

by GMINOGUE7
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom, Mike Torelli
March 23, 2020

I have purchased a few Audi’s from this dealer and they have always been very fair with negotiations. I have also used the service dept and can’t say enough about how professional they are and their desire More

by LARRY.ARNDT
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kelstrom
March 20, 2020

The Service department was Excellent!Everyone was very The Service department was Excellent! Everyone was very helpful and made sure my experience was Excellent! We will definitely return here for all ou More

by CUEVAS3076
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted McConnell, Rick Kelstrom, Mike Torelli, Aaron Brunson, Mike Colles
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