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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,850 Reviews

3,850 Reviews of Audi Hoffman Estates - Service Center

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March 05, 2020

Very professional and customer friendly in and out service willing to explain the problem and give you choices also did a good job on carwash and vacuum More

by pwildersr
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
March 04, 2020

Polite and knowledgeable This is my third experience with Audi Hoffman Estates. Very professional and polite. Answered my questions honestly and my car was done on time. Al More

by creativequadrant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kelstrom
March 04, 2020

Rick and his crew kept me well informed on what was going on with my vehicle at all times. They got my vehicle service quickly. More

by MICHELLE.DEICKE
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
March 02, 2020

Very good service ay a decent price Ted , my service tech , was very welcoming and explained how every thing would proceed. I asked him a few questions and he was very knowledgeable. I More

by kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
March 01, 2020

As always, the team @ Hoffman Estates Audi took care of my appointment @ service quickly & professionally. Thank you all again for exceeding my expectations with the service on my A8. More

by Rob
Recommend Dealer
Yes
Employees Worked With
Samantha VanRyswyk, Mike Colles
March 01, 2020

08 Audi A6 Oil Change Top Class Dealership . Went into the showroom and talked to the salesman on the 2020 Q5 . Everyone was very nice . Thank you for all your help. More

by EdJosephsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colles
February 29, 2020

My service advisor Mike Torelli and tech Brian Morris are the best in the business. The loaner process and the service experience are top notch. I like all the service advisors at Hoffman Estates! More

by dudeperfectman
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Morris, Dean Turner, Ted McConnell, Rick Kelstrom, Valentina Maciunas, Mike Torelli, Mike Colles
February 28, 2020

It was quick and easy. Clean area and pretty good coffee! Efficient...they diagnosed, implemented a plan, and followed through very efficiently. Will use their services again More

by dcharnota
Recommend Dealer
Yes
Employees Worked With
Andy, Ted McConnell
February 28, 2020

Great service staff and nice waiting area. Everyone I came in contact with was very friendly and professional. The coffee and breakfast items were a nice touch. More

by SPLISKA0
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
February 27, 2020

Always great! No matter the issue or the service rep, I always experience great service! Professional, honest, friendly and respectful of my time. What more can y More

by createvalue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
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