Audi Hoffman Estates - Service Center

Friendly service manager and answered questions I had on service questions. Great experience! I don’t feel over sold and really like Audi cleaning the car after service! service questions. Great experience! I don’t feel over sold and really like Audi cleaning the car after service! More

I came in without an appointment because a tire pressure light came on and was taken care of right away. Fast and very efficient service light came on and was taken care of right away. Fast and very efficient service More

Rick Kelstrom Rick is a true professional. I always have worked with him and he takes excellent care of me. He ensures everything gets taken care of. I trust him Rick is a true professional. I always have worked with him and he takes excellent care of me. He ensures everything gets taken care of. I trust him and I know I'm in good hands when I call to schedule service with Rick. More

I always get excellent care from Ted. I scheduled the car for its 40k service and 2 minor recalls. I got an appointment for the day I wanted and had a loaner ready when I dropped my car of I scheduled the car for its 40k service and 2 minor recalls. I got an appointment for the day I wanted and had a loaner ready when I dropped my car off. During the service, the technician noted that my wiper blades and tires were nearing the end of useful life and recommended replacement, to which I agreed, having noted the wear on the wipers and tires myself. All service was completed, the car was washed and ready to be picked up. More

Appreciate the very quick and friendly service. You guys got me in same day as I called and my Q5 was done by the end of the day. Didn’t expect it so quick. Thanks! got me in same day as I called and my Q5 was done by the end of the day. Didn’t expect it so quick. Thanks! More

batteries I just stopped by for replacement batteries for my FOB and to order a part for my front spoiler that was knocked off by debris on the road and as I wa I just stopped by for replacement batteries for my FOB and to order a part for my front spoiler that was knocked off by debris on the road and as I waited they washed and vacuumed my car that was in dire need of!! Thanks More

Every time I go to Audi Hoffman Estates I get fantastic, friendly and fast service. I feel that they treat as family. Andy Emberton and Mike Torelli are the reason I go there. Thank you! friendly and fast service. I feel that they treat as family. Andy Emberton and Mike Torelli are the reason I go there. Thank you! More

Bought car here and very happy w it and the salesman, Bought car here and very happy w it and the salesman, but had one bad service appt and will take my biz to Audi dealer closer to my house. Bought car here and very happy w it and the salesman, but had one bad service appt and will take my biz to Audi dealer closer to my house. More

Ted and the whole crew at Audi Hoffman Estates took great care of my A8. It came back to me sparkling clean and ready to roll. care of my A8. It came back to me sparkling clean and ready to roll. More

Service department team are professionals, clearly care about the customer and how their perceived in our eyes. Appreciate everyone’s efforts, it’s the small things that matter. about the customer and how their perceived in our eyes. Appreciate everyone’s efforts, it’s the small things that matter. More