Audi Hoffman Estates - Service Center

Excellent Service They replaced the recalled part and took a video to show the inspection results. They were fast and professional and got me on my way. They replaced the recalled part and took a video to show the inspection results. They were fast and professional and got me on my way. More

Great Service Center The service experience at the this dealership was outstanding, everyone was professional. The service was done in a timely fashion. The waiting area w The service experience at the this dealership was outstanding, everyone was professional. The service was done in a timely fashion. The waiting area was clean, I definitely will be coming back here. More

After market items installed I had a ClearBra installed on my new Q8 along with Splash Guards front and back. Through the entire process, I was kept informed regarding the progre I had a ClearBra installed on my new Q8 along with Splash Guards front and back. Through the entire process, I was kept informed regarding the progress and the work was done in a most timely fashion. That is important as I live over 1 1/2 away. I have been constantly impressed with the communication skills of this dealership! More

Great Service Mike Colles was a great service rep. He ought to be commended for his service sense. He got my car in and out of there is no time. Mike Colles was a great service rep. He ought to be commended for his service sense. He got my car in and out of there is no time. More

75,000 mile service always a good experience at Hoffman Estates Audi. Thoroughly explained the process, received a video walk through of my car explains what needed to always a good experience at Hoffman Estates Audi. Thoroughly explained the process, received a video walk through of my car explains what needed to be done. Great service model. More

Breyer production manager techs run dealership No driving car home and exhaust leak. Never got paper work for the so call expectation. Gentlemen that gave car was worried about snap chat. Trie No driving car home and exhaust leak. Never got paper work for the so call expectation. Gentlemen that gave car was worried about snap chat. Tried to get addiction work over booked by $ 200 per hr. Was just trying to keep car maintenance for shocks and struts More

Friendly, professional Accommodating of my busy schedule. Loan car is wonderful saving me time to wait for services. Wish it is easier to book one though as I would have don Accommodating of my busy schedule. Loan car is wonderful saving me time to wait for services. Wish it is easier to book one though as I would have done the service a week or two earlier. It is ok for routine service to wait. More

Excellent Service as usual I had my periodic Audi care service scheduled by Mike Torelli. Had to wait an extra week due to loaner availability, but it was not a problem for me b I had my periodic Audi care service scheduled by Mike Torelli. Had to wait an extra week due to loaner availability, but it was not a problem for me because it was not urgent. Mike was available when I drove in and had my loaner available shortly thereafter. I received a call when the car was ready for pickup with a review of upcoming service need areas. As always, Mike is customer focused, provides useful advise regarding the condition of the vehicle and very easy to work with. More

Had warranty work done Everything went well with the warranty service for passenger side air bag We received notice in the mail and I was able to get an appointment right a Everything went well with the warranty service for passenger side air bag We received notice in the mail and I was able to get an appointment right away and my husband brought the car in for the work! It took about an hour he said and all was smooth! Thanks More

Everything went well You did everything you said you would on time and the people were very good. you explained everything well and you even washed the car You did everything you said you would on time and the people were very good. you explained everything well and you even washed the car More