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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,857 Reviews

3,857 Reviews of Audi Hoffman Estates - Service Center

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August 23, 2019

Quick and professional Came in for a routine service. Thorough inspection of the car and kept me well informed with video and email. Service manager did a great job explaini More

by DBGT977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
August 23, 2019

Annual Maintenance Ted has me in and out without any issues. Great communication and prompt service as usual. I definitely recommend having your Audi serviced st this lo More

by BMGADD02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
August 23, 2019

Excellent Customer Service! Drove up my one year old car and as I got out, the service manager was walking by. He asked 10K? I said yes, he said Great! Please give me your key More

by Macfee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
August 23, 2019

Brakes Dropped off my Q5 with no appointment at 11am needing rear brakes. Didn’t expect to have the car for the rest of the day but instead it was ready to g More

by Tbcltd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
August 23, 2019

Great service Everyone was very courteous and fast to answer any questions that I had. Even gave us a cookie for my son He is still talking about it 2 days later. More

by Aspringer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Rick Kelstrom
August 22, 2019

AUDI service department Excellent service staff, professional, informative, timely. Would highly recommend. I’m servicing my car at Audi Hoffman Estates for 5 years now, alth More

by Yaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
August 21, 2019

Service Extremely poor service. They did not know or claimed not to know anything about Audi Care or Audi Maintenance plan. They claimed it was a third party More

by Lanka24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Colles
August 21, 2019

10/10 I was Extremely satisfied, very quality work, and my car was treated as if it was their own. I have ZERO complaints and will continue to have my car s More

by Ndb181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Hall and Keegan(Porter)
August 20, 2019

service Rick addressed my service needs quickly for a recall. Free car wash and in and out in one hour. The waiting area is nice but could be expanded to acco More

by RITT_ELIZABETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
August 20, 2019

2010 Audi Q7 TDi service Every time I come for Service and have my service advisor Rick take care of me I'm always pleased with high standards of work at Audi of Hoffman Esta More

by Markatmjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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