Audi Hoffman Estates - Service Center
Hoffman Estates, IL
3,857 Reviews of Audi Hoffman Estates - Service Center
Quick and professional Came in for a routine service. Thorough inspection of the car and kept me well informed with video and email. Service manager did a great job explaini Came in for a routine service. Thorough inspection of the car and kept me well informed with video and email. Service manager did a great job explaining everything. More
Annual Maintenance Ted has me in and out without any issues. Great communication and prompt service as usual. I definitely recommend having your Audi serviced st this lo Ted has me in and out without any issues. Great communication and prompt service as usual. I definitely recommend having your Audi serviced st this location. More
Excellent Customer Service! Drove up my one year old car and as I got out, the service manager was walking by. He asked 10K? I said yes, he said Great! Please give me your key Drove up my one year old car and as I got out, the service manager was walking by. He asked 10K? I said yes, he said Great! Please give me your keys and I will take care of everything. I went over to his station signed the paperwork and sat down and waited. 90 minutes later the maintenance service check was completed and my newly washed car was presented. Quick and easy is always good. More
Brakes Dropped off my Q5 with no appointment at 11am needing rear brakes. Didn’t expect to have the car for the rest of the day but instead it was ready to g Dropped off my Q5 with no appointment at 11am needing rear brakes. Didn’t expect to have the car for the rest of the day but instead it was ready to go early afternoon. Appreciate the quick and excellent service. More
Great service Everyone was very courteous and fast to answer any questions that I had. Even gave us a cookie for my son He is still talking about it 2 days later. Everyone was very courteous and fast to answer any questions that I had. Even gave us a cookie for my son He is still talking about it 2 days later. More
AUDI service department Excellent service staff, professional, informative, timely. Would highly recommend. I’m servicing my car at Audi Hoffman Estates for 5 years now, alth Excellent service staff, professional, informative, timely. Would highly recommend. I’m servicing my car at Audi Hoffman Estates for 5 years now, although I live in Chicago, would not go anywhere else. More
Service Extremely poor service. They did not know or claimed not to know anything about Audi Care or Audi Maintenance plan. They claimed it was a third party Extremely poor service. They did not know or claimed not to know anything about Audi Care or Audi Maintenance plan. They claimed it was a third party service plan. They were looking to cheat me and I drove away from their service department and didn’t look back. More
10/10 I was Extremely satisfied, very quality work, and my car was treated as if it was their own. I have ZERO complaints and will continue to have my car s I was Extremely satisfied, very quality work, and my car was treated as if it was their own. I have ZERO complaints and will continue to have my car serviced there as needed with no hesitation More
service Rick addressed my service needs quickly for a recall. Free car wash and in and out in one hour. The waiting area is nice but could be expanded to acco Rick addressed my service needs quickly for a recall. Free car wash and in and out in one hour. The waiting area is nice but could be expanded to accommodate privacy. More
2010 Audi Q7 TDi service Every time I come for Service and have my service advisor Rick take care of me I'm always pleased with high standards of work at Audi of Hoffman Esta Every time I come for Service and have my service advisor Rick take care of me I'm always pleased with high standards of work at Audi of Hoffman Estates . Rick is always very friendly and helpful. I'm glad I can depend on great team at Audi of Hoffman Estates not only for the convenient location but foremost for top noth quality work. Regards Mark Namojlik More