Audi Hoffman Estates - Service Center

They make even a service appointment a pleasure!! I especial As I said I couldn’t be happier with my service appointment as always. Truly appreciate the dedication and respect every time I work with Rick Kelstro As I said I couldn’t be happier with my service appointment as always. Truly appreciate the dedication and respect every time I work with Rick Kelstrom. Thank you Pat Cortino More

Best service department we’ve ever had! We are on our 6th Audi with Hoffman Estate Audi! Great service advisors and we are always well taken care of! Excellent Sales, Dean makes it so easy We are on our 6th Audi with Hoffman Estate Audi! Great service advisors and we are always well taken care of! Excellent Sales, Dean makes it so easy to buy and you know he always does his best to make a win-win! More

Fuel Pump and Recall Service The service team at Audi Hoffman Estates, particularly Ted McConnell, have always gone above and beyond addressing any service needs that’s required f The service team at Audi Hoffman Estates, particularly Ted McConnell, have always gone above and beyond addressing any service needs that’s required for my car. They should be commended for their commitment to outstanding customer service. More

shop fees are out of control I have been a long time client. NO MORE! I will no longer pay your shop fees for repairs I can have done down the street for much less. I have been a long time client. NO MORE! I will no longer pay your shop fees for repairs I can have done down the street for much less. More

Good Experience! Very pleasant experience. Almost no wait time and Ted was fast to get me all setup with a loaner. Service was done well. I feel that car wash could ha Very pleasant experience. Almost no wait time and Ted was fast to get me all setup with a loaner. Service was done well. I feel that car wash could have been little better. More

Friendly Service The staff at Hoffman Estates Audi are friendly and courteous. I was very thankful that when I brought my vehicle in for service, the coordinator foun The staff at Hoffman Estates Audi are friendly and courteous. I was very thankful that when I brought my vehicle in for service, the coordinator found a safety issue upon visual inspection that I would not have noticed on my own! More

Service of Q5 to replace air vent. Service rep Mike Torelli was friendly and helpful. Given a curtesy car while service was done. Repairs done quickly and mechanic Rich sent text vide Service rep Mike Torelli was friendly and helpful. Given a curtesy car while service was done. Repairs done quickly and mechanic Rich sent text video when completed. More

Quick and easy...! Needed to bring in my Q5 to have the drivers side window repaired- took less than an hour to repair- it was covered under warranty!! And that included Needed to bring in my Q5 to have the drivers side window repaired- took less than an hour to repair- it was covered under warranty!! And that included an oil change & rotating the tires. Really like the video that is sent from the Audi technician.... More

Great dealership! Best dealership to have my car serviced. I would not consider any other location. Friendly, quick, close to home, clean, always accommodating, price Best dealership to have my car serviced. I would not consider any other location. Friendly, quick, close to home, clean, always accommodating, price is reasonable. The health of the car video prior to work done is an extra service that is much appreciated. Good quality service/maintenance at this dealership makes my car still drive beautifully after 14 years. More

Excellent care! Excellent care and great customer service! The video of my “healthy” car made the experience even better! Maintenance was well done and in a timely ma Excellent care and great customer service! The video of my “healthy” car made the experience even better! Maintenance was well done and in a timely manner.Thank you Joe! More