Audi Hoffman Estates - Service Center

Inspection You've stated that you preformed 32 point inspection, kept the car over night for repairs and yet didn't notice that I had big whole in the left muffl You've stated that you preformed 32 point inspection, kept the car over night for repairs and yet didn't notice that I had big whole in the left muffler which fell to the ground in about 24 hours after I left your service. How can trust such a service in the future? More

Above and beyond service! Having had significant tire and rim damage recently, I was very concerned about potential risks of continuing to drive my car while waiting on a servi Having had significant tire and rim damage recently, I was very concerned about potential risks of continuing to drive my car while waiting on a service loaner. Realizing my concerns and appreciating the fact that I could not be without my car, Rick managed to locate a loaner car. He also managed to have the rim repaired instead of replacing it. Based on the way it looked, it would have been easy to "sell" me IBM a new rim. Fortunately, honesty and integrity are still alive and well at Audi Hoffman Estates. Kudos to Rick for the prompt and professional response. More

Great Like the technician update, promo service and clean facility. The online appointment service worked well and helped expedite the entire process. I k Like the technician update, promo service and clean facility. The online appointment service worked well and helped expedite the entire process. I know I can always rely on Audi Hoffman Estates to fix it right the first time. More

I was super happy with there service. I was super happy with there service.Thay always welcome me whenever I go there. The staff it’s super friendly they always ask me if I need anything e I was super happy with there service.Thay always welcome me whenever I go there. The staff it’s super friendly they always ask me if I need anything else to help my self with drinks coffee and all the stuff they have. They always have a loner for me i never have to wait . I have one Audi and the next one will be Audi A5 Just because they always take care of me and I love Audi Cars . Brian H. Always help me so this is my favorite dealership and always will be. More

Great service Brought my Audi S7 in for 45k maintenance and front and back brakes. I also decided to get a detail and was completely satisfied with everything fro Brought my Audi S7 in for 45k maintenance and front and back brakes. I also decided to get a detail and was completely satisfied with everything from start to finish. Rick the service guy communicated everyday about the progress and the loaner made my life easier. Excellent service all around. More

Quick and efficient service was very impressed with the cleanliness of the lounge area along with refreshments, fresh coffee and muffins for the morning are great. and then of co was very impressed with the cleanliness of the lounge area along with refreshments, fresh coffee and muffins for the morning are great. and then of course the very cool hi-tech video I received via email showing the work being done on my car as I waited. Would definitely recommend them for any work to your Audi. More

Best place ever for service. Never been disappointed with the service I have received from Audi Hoffman Estates. Can't imagine ever taking my car anywhere else. Everyone should se Never been disappointed with the service I have received from Audi Hoffman Estates. Can't imagine ever taking my car anywhere else. Everyone should service their vehicles here. More

World Class Service I had the best service at Audi Hoffman Estates. My RS5 had a SES light on and was hard to fill my gas at the pump. From my service writer Mike and my I had the best service at Audi Hoffman Estates. My RS5 had a SES light on and was hard to fill my gas at the pump. From my service writer Mike and my mechanic Regis. They kept me informed on me vehicle step by step with video and text. I could not ask for better service ! Thanks again More

Friendly service. Friendly service , I came in on a wendsday and did not have to wait at all. My car was serviced quickly and was washed afterword Friendly service , I came in on a wendsday and did not have to wait at all. My car was serviced quickly and was washed afterword More

Great customer service The dealer didnt have any loaner cars available so they were willing to bring my car to my home for me after the service was complete versus my having The dealer didnt have any loaner cars available so they were willing to bring my car to my home for me after the service was complete versus my having to find a ride back to the dealer. Dean Turner was very helpful More