Audi Hoffman Estates - Service Center

Great customer service My car is fixed and service was great. I had previously called a few Audi dealers and all were rude. This one did great. Thanks My car is fixed and service was great. I had previously called a few Audi dealers and all were rude. This one did great. Thanks More

Winter wheel swap Brought car in for winter wheel swap with balancing. Very pleased that the the service included the washing of the summer wheels. The guys in service Brought car in for winter wheel swap with balancing. Very pleased that the the service included the washing of the summer wheels. The guys in service were a very friendly and accommodating More

Great experience I went in without an appointment on Monday morning. Service team listened to the problem and resolved the issue within an hour. The staff was very cou I went in without an appointment on Monday morning. Service team listened to the problem and resolved the issue within an hour. The staff was very courteous More

Bad service Overall service was really bad. I came in for a oil change sign that would come every now and then. Service department said to come back when I see th Overall service was really bad. I came in for a oil change sign that would come every now and then. Service department said to come back when I see the sign. They couldn’t tell me this over the phone when I made my appointment?? More

20,000 Mile Check Up Q7 Great experience, friendly service staff offered a loaner for the day and the car was ready earlier than promised. I will be coming back in the future Great experience, friendly service staff offered a loaner for the day and the car was ready earlier than promised. I will be coming back in the future More

Tires low Was concerned that tires were low. Did not have a appointment however was able to have someone check tires and looked over everything. Good people tha Was concerned that tires were low. Did not have a appointment however was able to have someone check tires and looked over everything. Good people that do good work. More

Great service - Great staff Once again the friendly faces of Audi helped us with service on our car. We were in fast, out fast all the while feeling like the staff genuinely care Once again the friendly faces of Audi helped us with service on our car. We were in fast, out fast all the while feeling like the staff genuinely cared about taking care of our needs. Thank youAudi and Mike Colles for helping us! More

Top notch service As always Audi Hoffman doesn’t disappoint. I have been with since 2013. Next Audi will definitely be through Audi Hoffman again. Ricky Kelstrom handle As always Audi Hoffman doesn’t disappoint. I have been with since 2013. Next Audi will definitely be through Audi Hoffman again. Ricky Kelstrom handled everything from beginning to end. Keptt me up to date on what was needed for my A5 and was always informative. Have never felt like a business transaction more like being taken care of from a Family. More

1 visit after 10000 miles I am very satisfy with the services on Saturday November 10, 2018 . I enjoy that the time was last than I thought and everything went smoothly. I am very satisfy with the services on Saturday November 10, 2018 . I enjoy that the time was last than I thought and everything went smoothly. More

09 A3 Mike made our service visit easy. He communicated daily and let me know what to expect at every opportunity. I indicated that text messaging was prefe Mike made our service visit easy. He communicated daily and let me know what to expect at every opportunity. I indicated that text messaging was preferable and Mike effectively sent me updates via text. More