Audi Hoffman Estates - Service Center

Great Service The communications with the service rep (Michael Colles) and the actual service was excellent! The service was completed in about an hour and I was ha The communications with the service rep (Michael Colles) and the actual service was excellent! The service was completed in about an hour and I was happily on my way. Thanks! More

Car wash and oil change Everything went smoothly. They were amazing help. I just needed a car wash and my oil changed. They checked the whole car for me. They change my air f Everything went smoothly. They were amazing help. I just needed a car wash and my oil changed. They checked the whole car for me. They change my air filter and checked my tire pressures to make sure I was safe on the road. That is very appreciated. More

service Mike and the service staff did a great job of handling my Audi's mechanical issue on a semi urgent basis. So my thanks to them Mike and the service staff did a great job of handling my Audi's mechanical issue on a semi urgent basis. So my thanks to them More

Great service Stopped by dealership because an indicator light was on. Rick took immediate care of the situation. Sent car in for diagnostic and fixed the issue. Stopped by dealership because an indicator light was on. Rick took immediate care of the situation. Sent car in for diagnostic and fixed the issue. More

Quick easy and everything was explained Called made appointment. Got there right on time. Received help right away. Car was looked at and Rick helped me and explained the process. Was on my Called made appointment. Got there right on time. Received help right away. Car was looked at and Rick helped me and explained the process. Was on my way within 45 minutes to an hour. More

Fast service and great accommodating service rep I scheduled my 20,000 mile service online. My wife and I have both worked with Ted McConnell in the service department and know that he will do everyt I scheduled my 20,000 mile service online. My wife and I have both worked with Ted McConnell in the service department and know that he will do everything to make our experience the best it can be. When I arrived, Ted had not only set up the 20k service, but also made sure an open recall service to update the software on my Q5 was performed. Although it was not previously scheduled, I asked about the availability of having the car detailed. Without hesitation, Ted said that he would make it happen and he did. Drop off and pickup were handled in mere minutes of my arrival. More

Very pleasant service appointment! Very pleasant service appointment at Audi! Mike Torelli checked in my Audi promptly, the work was completed in less than anticipated time and the staf Very pleasant service appointment at Audi! Mike Torelli checked in my Audi promptly, the work was completed in less than anticipated time and the staff was the Best and the work was perfect! I am researching options for trading my Q5 for a new Q3 and Dean Turner was the kindest, the most patient, professional staff, he answered all my hundreds of questions and made me feel at home. Dean Turner is the most amazing nice, kind Audi expert! More

Professional I brought my vehicle in for a routine service but was extremely grateful that a torn CV Boot issue was brought to my attention and fixed before any da I brought my vehicle in for a routine service but was extremely grateful that a torn CV Boot issue was brought to my attention and fixed before any damage to the axle occurred. I am always impressed with Audi Hoffman Estates attention to detail. More

Very friendly and attentive! Rick was awesome, kept me advised of the status of my car. The service took quite a bit longer than I originally expected, but other than that my vis Rick was awesome, kept me advised of the status of my car. The service took quite a bit longer than I originally expected, but other than that my visit was great! More

Very Professional I arrived early for my appointment and they started the process immediately. The text message updates, with accompanying video were a nice touch. Th I arrived early for my appointment and they started the process immediately. The text message updates, with accompanying video were a nice touch. Their time estimate for completing the service was accurate. First service at this dealer and it was excellent. More