Audi Hoffman Estates - Service Center

Great Service I had a check engine light come on in my S5 right before Labor Day weekend and I called in to schedule an appointment. Mike told me when the first ava I had a check engine light come on in my S5 right before Labor Day weekend and I called in to schedule an appointment. Mike told me when the first available loaner was and when I brought my car in it was ready to go for me. It was a slightly larger repair and Mike kept me posted on all of the updates. When the car was done he gave me a call and when I went to pick it up it was cleaned up and ready to go! It’s been about 3 weeks since the car was in and everything is working great. Thanks again to Mike and the Audi team! More

Mike always does a great job. Mike is always helpful and goes above and beyond his job. Have my car serviced here mainly because of my experience with mike over the years. Mike is always helpful and goes above and beyond his job. Have my car serviced here mainly because of my experience with mike over the years. More

Good sery done right the first time! I've purchased 6 Audi's from this dealership over the years and what stands out the most is the level of service and the quality of work performed. I I've purchased 6 Audi's from this dealership over the years and what stands out the most is the level of service and the quality of work performed. It's one of the reasons I keep going back. Rick and Ted are excellent service consultants, actually all of the guys are very good. They even provide a video of the work being performed that is texted to you to confirm the process. Solid professional group. More

Excellent Have made several service visits. All very professional and attentive to my service needs. each and every visit was a enjoyable experience.. you a Have made several service visits. All very professional and attentive to my service needs. each and every visit was a enjoyable experience.. you are to be commended for your fine team in your service department.. More

A++ service The service department did such a great job getting my A8 serviced and completed timely. They went over and above to ensure all of my concerns were a The service department did such a great job getting my A8 serviced and completed timely. They went over and above to ensure all of my concerns were addressed. I look forward to working with Audi HE again!!! More

Friendly Associates and Tech Great job, friendly associates, clean place, quick response, quick service. Great people, great place , nice service video,good recommendations . I am Great job, friendly associates, clean place, quick response, quick service. Great people, great place , nice service video,good recommendations . I am satisfied with their service. Easy fix. Easy inand easy out. More

Prompt service Very happy with my service experience. My original appointment was for the next day. I found myself with available time the day before and you were ab Very happy with my service experience. My original appointment was for the next day. I found myself with available time the day before and you were able to accommodate me. More

Great Service Rick was great! He listened to and understood my concerns, provided an unplanned loaner vehicle, and followed up promptly once the work was complete. Rick was great! He listened to and understood my concerns, provided an unplanned loaner vehicle, and followed up promptly once the work was complete. Highly recommend working with Rick and at this Audi Service Center. More

Service Great service by Rick! He answered all my last minute questions and was very helpful! I would definitely recommend this Audi service center! Thank Great service by Rick! He answered all my last minute questions and was very helpful! I would definitely recommend this Audi service center! Thank you! More

Routine maintenance Service done in timely manner. Service kept me up to date with progress. Also sent email with video link to show if there were any issues with my car. Service done in timely manner. Service kept me up to date with progress. Also sent email with video link to show if there were any issues with my car. More