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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,814 Reviews

3,814 Reviews of Audi Hoffman Estates - Service Center

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September 26, 2017

needed oil I called at 3 pm and said my oil light just came on Rick said bring it over right now They took care of it , topped the oil off and washed my ca More

by Audilover Betty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 24, 2017

Excellent service people The service was great and the people are nice and informative. I would recommend them to all my friends and family. The loaner was nice and clean too More

by dudeperfectman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Emberton, Rick Kelstrom
September 22, 2017

well done and was out quick. car also washed very well great service as usual, car was cleaned and everything was explained to me.. I was in and out in about a hour as promised. Will be back for 50,000 che More

by Orlowski1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
September 22, 2017

Audi Service Review I bought my Audi TT from this dealership and have had outstanding follow-up on the service of my car. The service folks are great, the dealership is s More

by JeffB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
September 22, 2017

excellent overall experience rick was great. he accomodated me regarding the time to bring in my vehicle. and i was treated very professionally overall a great Audi experience More

by MICHAEL COHAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Kelstrom
September 20, 2017

Always great service. While I never need more than routine maintenance, the service has always bee first-rate and it is completed in a timely manner. I am greeted promptly More

by LibraryLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 20, 2017

Trust Eric always tells me what is needed and when something will need to be replaced down the road. He is honest and that goes a long way. More

by Q5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Defort
September 19, 2017

Great Service department team work I always take my Q5 and A4 into the Hoffman Estates Audi dealership. Service has department has always been outstanding and would recommend them to a More

by jeffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
September 19, 2017

10,000 miles service Love your service center. Everyone that works here is great. Received my car back quickly and it was washed. Always satisfied with Audi Hoffman Est More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Emberton, Mike Torelli
September 18, 2017

Airbag replacement Rick K was great, from the welcome I received when I pulled in, keeping me informed re: the replacement progress, to delivering the car when finished. More

by flogman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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