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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,813 Reviews

3,813 Reviews of Audi Hoffman Estates - Service Center

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July 24, 2017

Quick, friendly service I checked in at 7:00 a.m. and my car was ready in about an hour. I was immediately helped, had a cup of coffee and worked on computer. Just like I More

by Audi123$
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell, Ted McConnell
July 21, 2017

... great customer service experience Between Mike and a Eric, Audi Hoffman Estates, is fortunate to have these two professional, courteous, and knowledgeable, as well as, caring and helpf More

by jbujbu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Defort, Mike Torelli
July 21, 2017

Met expectaitons.. Overall service was great. However, I was disappointed in the service agreement that we purchased at time of purchase of the new A7. I was told th More

by tkbavery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
July 20, 2017

Audi Service Professional, thorough, prompt service....love my Audi! The experience was most pleasant and time sensitive. I recommend this dealership for sales and More

by GD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Defort
July 18, 2017

Another Great experience Mike Torelli is always willing to work with time constraints & arranging a loaner car. I always appreciate his conscientious attitude. I also like More

by Missmissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli
July 17, 2017

Recall notice I received a letter regarding a recall on my Q5. I made the appointment for the first convenient time for me...they would have taken me in the day I More

by LDBeck513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
July 17, 2017

Excellent Service As always, the service was excellent and efficient. Rick Kelstrom was my service agent, and he made my check in very easy, informed me when my car was More

by Momdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
July 16, 2017

comp 10K service Dropped off my vehicle in the AM and got it back just past noon; was able to get ride from dealership to work while car was being serviced and then th More

by newaudiguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
July 15, 2017

Good Service The service and customer service was excellent. The loaner provided was clean and pick up and drop off was on time. I will recommend the service locat More

by dennik16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
July 14, 2017

Made me feel safe Ted was wonderful with making sure I new what was going on with my car. When the service originally done was messed up a little he got me in as soon More

by heather baldoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torelli was very nice when I picked up my car after service was done as well. , Ted McConnell
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