Audi Hoffman Estates - Service Center

I've brought my A4 into the Schaumburg location for both routine maintenance and repair service a number of time over the past few years. I am always impressed with the high level of customer service and f routine maintenance and repair service a number of time over the past few years. I am always impressed with the high level of customer service and friendliness that Ted consistently shows. His explanations of the services along with recommendations for other items I may not have previously considered, place him far above the average service consultant. I'm very happy to recommend Ted to any Audi owner. More

I have purchased two Audi automobiles from Audi Schaumburg. I count on their ability to take care of our cars in an effective and efficient manner. The service advisors are always concerned about c Schaumburg. I count on their ability to take care of our cars in an effective and efficient manner. The service advisors are always concerned about creating a positive experience. I have dealt with Ed many times and found him to be great. I can count on him to help in any way possible. More

I have always received great service from Ed and Schaumburg Audi. I know my car will be repaired properly and throughly checked for other potential problems. Its the best dealer I have ever encounte Schaumburg Audi. I know my car will be repaired properly and throughly checked for other potential problems. Its the best dealer I have ever encountered. More

I have a 2006 A4 Audi purchaseed from Schaumburg Audi. This dealership has always taken great care of my car; from regular maintenance to special work; fixing torn leather seats, repairing damaged rims et This dealership has always taken great care of my car; from regular maintenance to special work; fixing torn leather seats, repairing damaged rims etc. My car is always taken care of with professionalism,friendliness and accuracy. They always have a loaner for me so it is convenient. My next car will be from Schaumburg Audi. More

I've been dealing with Schaumburg Audi now for 12 I've been dealing with Schaumburg Audi now for 12 years. The service and quality of work has always been excellant. I highly recommend. James (Mel) I've been dealing with Schaumburg Audi now for 12 years. The service and quality of work has always been excellant. I highly recommend. James (Mel) Banks More

Ted McConnell was fantastic to work with. He fully explained the scope of services and the work was done faster than expected. Car looked great after the complimentary wash as well! explained the scope of services and the work was done faster than expected. Car looked great after the complimentary wash as well! More

As always it is a pleasure to come into your dealership for any repairs or maintenance. Ted McConnell has always been a tremendous help when needed to discuss items that need attention to on my A4. He has for any repairs or maintenance. Ted McConnell has always been a tremendous help when needed to discuss items that need attention to on my A4. He has always been very helpful, honest in his evaluations & is very courteous, always. He's very important for the dealership there at Schaumburg because of his professionalism & expertise in his work. More

Very quick and professional service. Took my Cabrolet in as top was not working. Qucikly diagnoised and given a loaner as repair would take a few days. Was ready when promised and all was taken care of. as top was not working. Qucikly diagnoised and given a loaner as repair would take a few days. Was ready when promised and all was taken care of. Just glad i had extended warrenty as would have been very expensive without. More

I am always pleased with the service staff at Schaumburg Audi. Everyone is so friendly and accommodating. Actually everyone in the whole dealership is so nice. Audi. Everyone is so friendly and accommodating. Actually everyone in the whole dealership is so nice. More

Ted has been taking the lead on servicing my Audi A6 - now our 4th Audi - for several years. He still greets me with enthusiasm when I arrive, makes sure to understand the reasons for my visit, processes now our 4th Audi - for several years. He still greets me with enthusiasm when I arrive, makes sure to understand the reasons for my visit, processes the check-in thoroughly and quickly, and makes sure I'm comfortable in the waiting area. He stays in touch during the servicing, keeping me up-to-date on the progress. When the service is done, he explains the findings and results clearly, and the car is delivered washed and as clean as new! Ted is a terrific asset for the dealership! More