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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,813 Reviews

3,813 Reviews of Audi Hoffman Estates - Service Center

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July 14, 2017

Great Job!! Always professional and courteous!! Very thorough and great follow up!! From Service personnel to service staff and cashier, all are helpful!! Always More

by virginia ciaccio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
July 14, 2017

Always professional The service department staff is always professional and treats the each customer as an individual and not just a number. The service advisors listen More

by mhn112275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian hall, Mike Torelli
July 13, 2017

Great service experience! Eric provided an excellent service experience. He was very professional and knowledgeable about my vehicle provided good information and suggestions. More

by twallman3400
Recommend Dealer
Yes
Employees Worked With
Eric Defort
July 13, 2017

Great and professional Eric was professional and timely, as always. He does a wonderful job everytime i am in there. I would reccommend Eric to anyone who owns an Audi. Than More

by Trikash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Defort
July 12, 2017

great personalized treatment you are greeted graciously and taken care of with efficiency and knowledge. care was taken to see that my wait time was.at a minimum. More

by Mrs. H.P.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Emberton, Rick Kelstrom
July 12, 2017

PERFECT! This was my first time going to Audi of Hoffman. Beyond excellent experience. Ted McConnell provided was excellent at explaining everything and provid More

by RudyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
July 12, 2017

Delivered as Promised Audi took my car in for service on the same day that I called. They completed the work in one hour as promised and delivered my car repaired and fres More

by gingerleaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Defort
July 10, 2017

Saved my car after someone put gas in my diesel car! So appreciative that these guys were able to correct the damage without having to do a major replacement of the entire fuel system! Truly a pleasure - More

by KDickerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
July 08, 2017

perfect!!!! I was able to get in about 30 minutes after I called. Service person was waiting for me; knew me by name; handled the 15,000 mile service swiftly; th More

by sjayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacek Rudzinski, Eric Defort
July 06, 2017

Service I brought my A6 in for routine service, but it was the service that I received that stoodout. While waiting for my car, I thought of something else I More

by Jaez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kelstrom
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