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Audi Hoffman Estates - Service Center
Hoffman Estates, IL
3,814 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,814 Reviews of Audi Hoffman Estates - Service Center
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February 01, 2016
Quick, efficient, smooth process Service at Hoffman Audi is always a nice experience. Joe Sturgeon processed me in minutes and I was out of there quickly in a loaner. No hiccups. Joe Service at Hoffman Audi is always a nice experience. Joe Sturgeon processed me in minutes and I was out of there quickly in a loaner. No hiccups. Joe told me what was to be expected for my service and answered my questions. Always great service. More
by Oliver
Employees Worked With
Joe Sturgeon
February 01, 2016
Oil Change and Maintenance , replace Battery Eric Defort assisted me in the service for my 2011 A-6, Making a trip to Florida so, decided to replace the original Battery. also, fixed a rear l Eric Defort assisted me in the service for my 2011 A-6, Making a trip to Florida so, decided to replace the original Battery. also, fixed a rear license lite and he advised of additional corrosion, part on order and will replace in March. Excellent service by Eric. More
by delosf
Employees Worked With
Eric Defort
January 27, 2016
Servicing Every time I visit Audi of Hoffman Estates, Mike Torelli comes running to help me. He always has all the solutions and is very helpful in assisting an Every time I visit Audi of Hoffman Estates, Mike Torelli comes running to help me. He always has all the solutions and is very helpful in assisting anything my family and I need. Very well spoken and active. More
by Manishks23
Employees Worked With
Mike Torelli
January 15, 2016
Great Service Experience Joe was very helpful with my scheduled service. He made sure there were no other recalls or other servicing that needed to be done. He had my car read Joe was very helpful with my scheduled service. He made sure there were no other recalls or other servicing that needed to be done. He had my car ready more than an hour ahead of schedule. Thanks to Audi HE's service department for making my Saturday morning easier. More
by MWN88
Employees Worked With
Joe Sturgeon
January 13, 2016
very very good Working with ERIC is very nice, he advice me with the problems i had with the car.I had my oil change done and left the dealer with a clean car. Excel Working with ERIC is very nice, he advice me with the problems i had with the car.I had my oil change done and left the dealer with a clean car. Excellent service. More
by fredko
Employees Worked With
Eric Defort
January 12, 2016
Audi A6 Owner I love this dealership because of the close proximity to my home and also because I have the best service associate who takes care of all my auto need I love this dealership because of the close proximity to my home and also because I have the best service associate who takes care of all my auto needs. Rick is wonderful; he is extremely professional and knowledgeable while being very friendly and caring. Rick is actually the reason I switched to this dealership when he moved from Glenview to Hoffman Estates. Dean Turner sold me my current 2016 Audi and he was a pleasure to work with. He was very accommodating and helped me make my decision very easy. The Hoffman Estates Audi Dealership is a great place to purchase a car and keep it serviced accurately. More
by Audi A6 Lover
Employees Worked With
Dean Turner, Rick Kelstrom
January 04, 2016
Great customer experience....as usual! My recent experience at Audi Hoffman Estates was the same as it always is.....great customer service, comfortable client experience and a clean, welco My recent experience at Audi Hoffman Estates was the same as it always is.....great customer service, comfortable client experience and a clean, welcoming dealership. Service on my vehicle was completed in a timely fashion and all of the employees were friendly & courteous. As usual, I enjoyed my visit to the dealership and will continue to come back. Thank you! More
by naturner19
Employees Worked With
Andy Emberton, Eric Defort
December 14, 2015
Gift certificate Scam, better off at KIA I have a A 4 that I service at Hoffman, they never totally resolve my issues, today was straw that broke the camels back, I received a $15 gift cer I have a A 4 that I service at Hoffman, they never totally resolve my issues, today was straw that broke the camels back, I received a $15 gift certificate in the mail over the weekend, I wanted to buy a a $10 key chain, after making me wait 10 minutes, Michael the parts manager, I believe, said it's not a get certificate and I could only use it for service., it's the way he said it that's bugging me, I have a $40,000 car that I have serviced there , and he's arguing over a $10 key chain. I could have walked over to my salesman and asked for it, but I don't need it, it's the principal , why wouldn't you want to keep my service business ??? I ripped the gift certificate up and will never return for anything More
by rninos
Employees Worked With
Michael Collela
November 30, 2015
Professional service Mike Torelli at Audi Hoffman Estates has been my go to guy since purchasing my Audi. His professional service, thoughtful opinions and integrity is w Mike Torelli at Audi Hoffman Estates has been my go to guy since purchasing my Audi. His professional service, thoughtful opinions and integrity is what sets him apart from my other dealership experiences. The personal attention to details really matter. More
by Clark5
Employees Worked With
Mike Torelli
November 30, 2015
Exceptional Experience The service team at Audi Hoffman Estates is exceptional. Rick Kelstrom has totally earned my trust which, to me, is the highest compliment I can give The service team at Audi Hoffman Estates is exceptional. Rick Kelstrom has totally earned my trust which, to me, is the highest compliment I can give to anyone. More
by rosch2000
Employees Worked With
Rick Kelstrom
