Audi Hoffman Estates - Service Center

Helpful and friendly staff. Have communicated well regarding my car service . That is it Have communicated well regarding my car service . That is it More

Had a blowout on my rear tire and pulled it into the service department. She greeted me quickly and had me back on the road as quickly as I could have hoped for service department. She greeted me quickly and had me back on the road as quickly as I could have hoped for More

Great! ! Great, clean, friendly, efficient, washed my car. Had a free cup of coffee and got to see my friend Kylo. ! Great, clean, friendly, efficient, washed my car. Had a free cup of coffee and got to see my friend Kylo. More

Everything was fine , as usual. I was late 4 hrs for my appointment, and they still got my oil changed for me. I was late 4 hrs for my appointment, and they still got my oil changed for me. More

Because of the weather with very low temperatures, I stopped by to have them check my tires. They checked them and either no time returned my car. stopped by to have them check my tires. They checked them and either no time returned my car. More

Very professional and efficient Everyone I encountered was courteous and helpful. The work was done quickly. was courteous and helpful. The work was done quickly. More

Tim was great with communication and following up with me throughout the day. I was surprised to learn after dropping off my SUV around 7:30am and getting a loaner, that around 3:30pm my SUV wasn't ready. throughout the day. I was surprised to learn after dropping off my SUV around 7:30am and getting a loaner, that around 3:30pm my SUV wasn't ready. I had to wait for another hour. He explained the situation, just wondered if others were put before me because I had a loaner. More

My experience during my visit was very bad. They were dishonest about the root causes of my issue which they either overlooked or ignored and when I showed reasonable proof they decided to they They were dishonest about the root causes of my issue which they either overlooked or ignored and when I showed reasonable proof they decided to they are not doing anything further to correct their mistake. More

This is my first time in Hoffman Estates. I'm from the Orland location. I'd like Hoffman to be more welcoming when clients come in. I didn't feel the warmth an Audi dealer should bring. Luxur I'm from the Orland location. I'd like Hoffman to be more welcoming when clients come in. I didn't feel the warmth an Audi dealer should bring. Luxury service. More