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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,924 Reviews
Call Service Center (847) 843-9900

3,924 Reviews of Audi Hoffman Estates - Service Center

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April 07, 2024

Service representative was very professional and kept apprising of the work status. Timely service by the staff. Thanks. Mario Ciampini More

by Mario.Ciampini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Mario, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

April 06, 2024

Met all expectations, friendly staff and work completed quickly. Coupons are helpful. Drop off and pick up are easy to do. More

by marilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony the service representative was very helpful.
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Apr 07, 2024 -

Audi Hoffman Estates responded

Thank you, Marilyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

April 06, 2024

Went in for an oil change on Friday, left with oil dripping from under car and had to return on Monday to check why. More

by Ryan12
Recommend Dealer
Yes
Employees Worked With
Patrick
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Apr 07, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Ryan, feel free to contact us at your convenience.

April 05, 2024

Great service, they were really accommodating when I was running late , plus when I had to leave leave asap More

by SUVAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim (service)
Report | Print
Apr 05, 2024 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

April 05, 2024

Excellent service by Andy and Anthony. The problem was solved and corrected with skill and efficiency. More

by ASPECTOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and Anthony
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Apr 07, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Andy and Anthony were able to help, and we hope to see you again!

April 04, 2024

Tim Machonga in the service department always goes above and beyond to assist. He is easy to work with and explains everything in a way that I can understand. More

by MMiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
Apr 04, 2024 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Tim here at Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

April 03, 2024

Very Professional and courteous. Work on my vehicle was completed in a timely manner. Pat was a pleasure to work with. Thank you. More

by deadessis
Recommend Dealer
Yes
Employees Worked With
Pat Malone
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Apr 03, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your thoughts on working with Pat and our team. We're glad to hear we delivered such a great experience!

April 03, 2024

Everyone was so friendly and went above and beyond to keep me Informed and let me be on my way with as little interruption as possible. More

by Kinders2013
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Apr 04, 2024 -

Audi Hoffman Estates responded

Thank you! Tim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

April 02, 2024

Easy to work with Took care of ally needs hassle free give these guys a shot More

by WOJCIECHROGOZ0
Recommend Dealer
Yes
Employees Worked With
Tim matchonga
Report | Print
Apr 03, 2024 -

Audi Hoffman Estates responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Hoffman Estates, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2024

They did a good job on the car. You got to finish on time at the price they quoted which was very fair. Everyone is very pleasant More

by JLAAHABOUSH
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Apr 03, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Tim was able to help, and we hope to see you again!

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