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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,924 Reviews
Call Service Center (847) 843-9900

3,924 Reviews of Audi Hoffman Estates - Service Center

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February 22, 2024

Friendly, transparently understandable explanation about what going to be done. Service was on time and quick. Niece and clean waiting area. More

by CHRISTOPHER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Yusko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Janecek
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Feb 22, 2024 -

Audi Hoffman Estates responded

Christopher, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 21, 2024

Pleasant environment but took longer than expected and cost more than I hoped. Ms Vall was very professional and friendly. More

by thebaldwins
Recommend Dealer
Yes
Employees Worked With
Ms Valls
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Feb 22, 2024 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 19, 2024

Very professional team always thorough and friendly service is always timely and loan er car is clean More

by TallPaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate
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Feb 19, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 15, 2024

Love the atmosphere, Brandon was prompt and detailed in his explanation of the issues and what was recommended. I appreciate that More

by paulboskey
Recommend Dealer
Yes
Employees Worked With
Brandon Radde
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Feb 16, 2024 -

Audi Hoffman Estates responded

Paul, Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Brandon was able to help, and we hope to see you again!

February 15, 2024

We had a good experience at Audi Hoffman Estates. Everyone was professional and took good care of us and our Q5 More

by Steve n Mary
Recommend Dealer
Yes
Employees Worked With
Mikayla and Anthony
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Feb 16, 2024 -

Audi Hoffman Estates responded

Steve and Mary, Thank you! Mikayla and Anthony appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

February 14, 2024

Great service. Courteous employees Easy to get an appointment and fast service. Loved that my car was washed More

by GLORIAJESKEY
Recommend Dealer
Yes
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Feb 14, 2024 -

Audi Hoffman Estates responded

Thank you so much for your kind words, Gloria, and for taking the time to leave us this wonderful feedback!

February 14, 2024

Accommodating, kept me updated thru out appointment Called after to make sure my visit was handled correctly More

by winkler333
Recommend Dealer
Yes
Employees Worked With
Andy
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Feb 14, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 13, 2024

Thorough, friendly & timely Great customer service Nice work guys thank you so so much More

by GARDNERMARY111
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 13, 2024 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Mary, and don't hesitate to let us know if we can be of further assistance.

February 13, 2024

Prompt. Courteous. Friendly. Professional. All good stuff. Everyone was very accommodating and I felt my car was well taken care of More

by mike_lynch_ill
Recommend Dealer
Yes
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Feb 13, 2024 -

Audi Hoffman Estates responded

Mike, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 13, 2024

It was cool. But took longer than expected I had to wait longer than expected to finish the service work More

by Manabsarkar
Recommend Dealer
Yes
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Feb 14, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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