Audi Hoffman Estates - Service Center

Tim was very friendly,had a loaner available for me as promised. Kept me informed about vehicle. Was little expensive,was hoping Audi was gonna help me out a little,but that was wishful thinking. Car was promised. Kept me informed about vehicle. Was little expensive,was hoping Audi was gonna help me out a little,but that was wishful thinking. Car was fixed and delivered as promised. Will recommend this dealer anytime. More

Great staff, found the right service for me; informed me during the wait; cared for me during the wait; and kept the appt as short as possible for me. Thanks! during the wait; cared for me during the wait; and kept the appt as short as possible for me. Thanks! More

Very fast service and Mikaela Vall was very pleasant to talk with. Paying was a fast and good process talk with. Paying was a fast and good process More

Very nice service advisor. However did not find any problems we are having, even though air conditioning smell is still there However did not find any problems we are having, even though air conditioning smell is still there More

Terrible! Changed coolant and didn’t connect hose and caused my car to overheat. All I get was a sorry! Changed coolant and didn’t connect hose and caused my car to overheat. All I get was a sorry! More

Very pleasantl Service Manager to deal with. She’s a good communicator and explained everything thoroughly. Service was performed in a reasonable amount of time. She’s a good communicator and explained everything thoroughly. Service was performed in a reasonable amount of time. More

They are friendly professionals and pleasant to work with. It always been a nice experience whenever I visited the dealership. with. It always been a nice experience whenever I visited the dealership. More

The service representative was great informing me about the problem and progress during my visit. Even I arrived 15 minutes earlier than the scheduled appointment time, I was admitted right away. Tim was the problem and progress during my visit. Even I arrived 15 minutes earlier than the scheduled appointment time, I was admitted right away. Tim was great providing me the breakdown of tires and services to help me make the decision whether to replace my tires at Audi. More

Great service, nice employees and quick completion. Overall safety check I a plus! Thank you. Overall safety check I a plus! Thank you. More

The team, especially Ted McConnell, explored every possibility to find what was wrong with the car and clearly communicated each action step with me. possibility to find what was wrong with the car and clearly communicated each action step with me. More