Audi Hoffman Estates - Service Center

Excellent service :on time, provided detailed info,helped with the Bluetooth connection and Audi car play.Tom the service rep and Robert the sales rep were very courteous and helpful. with the Bluetooth connection and Audi car play.Tom the service rep and Robert the sales rep were very courteous and helpful. More

Tim was very friendly. The only reason this is not a 5 star is I was charged $200 to look into an issue with the Audi Sense. Had I known it would be a charge for this, ( The only reason this is not a 5 star is I was charged $200 to look into an issue with the Audi Sense. Had I known it would be a charge for this, (especially $200) I would not have had them do it. All other charges were clearly communicated except for this one. I had mentioned this on previous visits and it was never corrected when the car was still under warranty. A bit frustrating since it’s now over $2000 if I choose to get it fixed. More

Great service, courteous and explained in detail necessary work. Service exceeded my expectations, car was detailed and completed early. necessary work. Service exceeded my expectations, car was detailed and completed early. More

Professional, prompt, quality work, friendly employees. All of my experiences from sales to service have been great. All of my experiences from sales to service have been great. More

Wonderful! ! Loved everything about the service! Quick, thorough and communicated well and honest. Thank you ! Loved everything about the service! Quick, thorough and communicated well and honest. Thank you More

Great service very busy and always delivers results ! Andy does a great job managing service ! Andy does a great job managing service ! More

Tim kept on good communication. Supply chain issues were ridiculous, my car w in the shop about three months. Supply chain issues were ridiculous, my car w in the shop about three months. More