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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.5
3,921 Reviews
Call Service Center (847) 843-9900

3,921 Reviews of Audi Hoffman Estates - Service Center

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June 07, 2023

The staff is very personable and willing to help the customers and very communicative about any issues and when your car will be ready. More

by BMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabela Tanase
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Jun 07, 2023 -

Audi Hoffman Estates responded

Thanks for sharing about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

June 07, 2023

Audi Hoffman Estates always has good communication and a nice clean new courtesy car. My car was clean and looked great when I came snd picked up. More

by T_CRAMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert LeGault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
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Jun 07, 2023 -

Audi Hoffman Estates responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 04, 2023

Calmness at this dealership,it’s what I like the most,and knowing that they will always do the exelent job on my car. More

by goslada2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Duranovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2023 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear Eddie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2023

Everything On time. Mikaela Vall is nice person and professionally asked all my questions. All service done as requested. More

by Ave1312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela Vall
Report | Print
Jun 02, 2023 -

Audi Hoffman Estates responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2023

Service Advisor Mika was very helpful! And the technician did a great job with my car. More

by MATT_MOIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mika
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Jun 02, 2023 -

Audi Hoffman Estates responded

Thanks, Matt, for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

June 01, 2023

Outstanding service department, friendly courteous staff, accommodating attention to your needs.Always a positive experience at this dealership. More

by sharktank
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Jigalov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted McConnel
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Jun 01, 2023 -

Audi Hoffman Estates responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Hoffman Estates.

Jun 02, 2023 -

sharktank responded

I have been a customer for over twenty years and I have never had anything but a positive experience with every aspect of this dealership. Every employee makes you feel genuinely appreciated and valued. I hope you have the opportunity to experience this firsthand.

May 29, 2023

Totally professional dealership and service dept. Ted McConnell is a pro and can handle anything! More

by jbrennan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
Report | Print
May 30, 2023 -

Audi Hoffman Estates responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 27, 2023

I always get my Audis serviced here. They do a great job, the people are wonderful, and the environment is very inviting to wait for your car to be ready. More

by glandesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted McConnell
Report | Print
May 30, 2023 -

Audi Hoffman Estates responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 27, 2023

Got me in same day and service was done quickly. Mikaela was helpful, easy to talk with about my car. More

by JOANN.BRONSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaela
Report | Print
May 30, 2023 -

Audi Hoffman Estates responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Joann, and we are thrilled that you found your experience with us here at Audi Hoffman Estates to be a positive one. Please don't hesitate to reach out if you need anything else.

May 27, 2023

Excellent service. Courteous staff. Clean waiting area. Got my car very clean after service. Will strongly recommend More

by NKHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 30, 2023 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

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