Audi Hoffman Estates - Service Center

Mark Hauser was very professional, answered my questions and called when he said he would. I always appreciate good communication and both the technician and Mark were wonderful. and called when he said he would. I always appreciate good communication and both the technician and Mark were wonderful. More

I was able to get the car picked up tyre fixed and returned just with a couple of phone calls Amazing! returned just with a couple of phone calls Amazing! More

I am very grateful to you for the efficiency and speed with your fixed my car with your fixed my car More

Spent 2. 5 hours waiting for two simple repairs. Then was told nothing was wrong with those items. I know a luxury car rear wiper blade should not flail off o 5 hours waiting for two simple repairs. Then was told nothing was wrong with those items. I know a luxury car rear wiper blade should not flail off of the car, so there was definitely something wrong. After 2 hrs waiting, I spoke with the service manager who then replaced it. Ultimately, I got a free oil change because the girl I spoke with forgot to take it off my service requests. And I found out that apparently Audi cars have non-working heated steering wheels. Never gets warm and they say there is nothing wrong with it and that they are just like that. So glad I paid for the luxury package that includes a non-working heated steering wheel. More

Excellent customer service and no issues with the car after service and the complimentary wash. after service and the complimentary wash. More

Tim M and the service team are awesome! Very professional and considerate of our needs and time. Very professional and considerate of our needs and time. More

customer service PIC was much better than before. I am satisfied with his response. Thank you. I am satisfied with his response. Thank you. More

The service here is impressive. They are always able to get me in right away and take care of any problem that I bring in the first time. I would definitely recommend Audi Hoffman E They are always able to get me in right away and take care of any problem that I bring in the first time. I would definitely recommend Audi Hoffman Estates. More

Always great service and very considerate customer service staff. Andy runs a wonderful, well trained department. service staff. Andy runs a wonderful, well trained department. More

Great service, clear communication with the service tech always kept us up to date on status of work. Really liked the video summary of work being done. always kept us up to date on status of work. Really liked the video summary of work being done. More