Audi Hoffman Estates - Service Center

On first visit, didn’t get much info on work that was apparently needed beyond oil change. I approved anyway. Found later that our rear window washer blade was missing after car wash. On return after apparently needed beyond oil change. I approved anyway. Found later that our rear window washer blade was missing after car wash. On return after calling, the customer rep took care of it. Replaced it. Appreciated. More

I thought the work would be done all in a few hrs but service man indicated that they might have to keep my car another day as they were short of workers service man indicated that they might have to keep my car another day as they were short of workers More

This dealership is my go to shop for all of my cars needs. 5 stars every time needs. 5 stars every time More

Great cars, service and people. Mark and Mikaela were very attentive to my concerns and follow up. Mark and Mikaela were very attentive to my concerns and follow up. More

Prompt professional service as you would expect from a dealership. My car was under warranty so I have no feedback on costs. dealership. My car was under warranty so I have no feedback on costs. More

Had to come back for the same issue that was worked on just a few weeks back just a few weeks back More

Great customer service - greeted and processed very quickly and the car was ready within the estimated time. quickly and the car was ready within the estimated time. More

My service advisor was so very pleasant and the appointment took less time than anticipated. Everything work out so well. appointment took less time than anticipated. Everything work out so well. More

Great experience like always nice people all the guys involve on the Process sales , finantial, managers , etc involve on the Process sales , finantial, managers , etc More

Routine service visits have been quick and easy. Had issue with wiper chatter - Mark and service personnel worked on it and so far so good. Had issue with wiper chatter - Mark and service personnel worked on it and so far so good. More