Audi Hoffman Estates - Service Center

Routine service visits have been quick and easy. Had issue with wiper chatter - Mark and service personnel worked on it and so far so good. Had issue with wiper chatter - Mark and service personnel worked on it and so far so good. More

Michaela did a great job, tremendous explanation of all work performed and scheduled an appointment for recalls to be completed. She is a keeper. work performed and scheduled an appointment for recalls to be completed. She is a keeper. More

Everything was fine got me in on time and communicates while I waited. That’s all while I waited. That’s all More

Good follow up from Hoffman estates Audi dealership at all times. Good service department and advisors. all times. Good service department and advisors. More

I setup an appointment but it still took 2. 5 hours for an oil change. 5 hours for an oil change. More

Personnel are very courteous and professional. I was there for routine service and would highly recommend them I was there for routine service and would highly recommend them More

They should have told me the recall was already completed to avoid me coming in. And they were to leave the car out for me to pick up on Sunday and did not. to avoid me coming in. And they were to leave the car out for me to pick up on Sunday and did not. More

Very quick and efficient. Waited less time than anticipated. Great customer service and very friendly Waited less time than anticipated. Great customer service and very friendly More

Great to have Ted McDonnel back. Hes a real pro. Worked with me on after market parts to lower cost of expensive service. Hes a real pro. Worked with me on after market parts to lower cost of expensive service. More

Good customer service and quick turnaround time. Price was slightly high but gives you peace of mind knowing it’s done right. Price was slightly high but gives you peace of mind knowing it’s done right. More