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Audi Indianapolis

Indianapolis, IN

4.6
481 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 481 reviews

March 29, 2021

My advisor was Austin. He immediately came out to the car to greet me. Took me inside and went over why I was there. After that he asked were there any other concerns or anything they could check out. He com More

by Joy40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 30, 2021 -

Audi Indianapolis responded

Thank you for taking the time to leave us a review! We are so glad you had a good experience working with Austin here at Audi Indianapolis, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

March 25, 2021

Outstanding level of communication while my Q5 was repaired; Austin provided the highest level of service and went above and beyond to ensure my vehicle was repaired and that I had interim transportat More

by Morgan M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 25, 2021 -

Audi Indianapolis responded

Morgan, it is terrific to hear that Austin and the team provided such communicative, top-notch service! Thank you for trusting Audi Indianapolis with your business and your vehicle. Safe travels!

March 19, 2021

Had annual service done and winter tires switched out. Service as always was spot on. Service tech was professional and attentive as always. Facility was clean and safe. More

by rarthur111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Thomason
Mar 19, 2021 -

Audi Indianapolis responded

It means a lot to know that our team always delivers top-notch service and care! Thank you for your business and your confidence in Audi Indianapolis. Safe travels until we see you next!

March 18, 2021

Very good service. Vehicle was ready at the appointed time. Appointment had been recorded in the dealer register. Vehicle check identified additional required repairs. No surprise More

by Polar29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service writer, Andrew Long
Mar 19, 2021 -

Audi Indianapolis responded

Thank you so much for reviewing Audi Indianapolis. We appreciate this feedback and are glad to know that you're satisfied with our service. Enjoy your weekend!

February 22, 2021

Service was fine but the cost was much higher than anticipated. Also, I was asked to upgrade my tires and alignment with no regard to wear and tear of current tires — only mileage. More

by egs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Person not identified in list
Mar 08, 2021 -

Audi Indianapolis responded

This is a disappointing review to read. We strive for both transparent pricing and accommodating service here, and I would be more than willing to speak with you about your visit and ensure we clear up any confusion regarding our recommendations. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Caleb Nobbe - Service Manager - 317-848-3771

February 21, 2021

Thanks to Justin Locke for another outstanding Audi purchase experience! Thanks to Heather Moyer for making all of the required paperwork as easy as it can be! I have had the pleasure of working with b More

by tstovall6635
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Moyer, Justin Locke
Feb 22, 2021 -

Audi Indianapolis responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that Justin and Heather delivered such a successful purchase experience. Drive safely in your new vehicles, and we hope to see you back at Audi Indianapolis!

February 13, 2021

Always a good experience at Audi Indy. They put the customer first. Easy in and out. Pick up was a breeze. Will see them again in 10,000 miles. More

by janocam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Silos
Feb 15, 2021 -

Audi Indianapolis responded

It means a lot that you can trust our team to provide excellent service, every visit. Thank you for your repeat business! We look forward to seeing you again at Audi Indianapolis.

February 02, 2021

Mike Silos in Service is a rockstar. We stopped in on an NC-MN road trip on a Saturday morning with engine splash shield issues on our Q5. The shield had lost some screws and we worried it would come loose More

by davo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Silos
Feb 03, 2021 -

Audi Indianapolis responded

Thank you for taking the time to leave us a review! We are so glad we were able to get you and your Audi Q5 back on the road safely here at Audi Indianapolis. We will be sure to let Mike know that you appreciate his help! Safe travels!

February 01, 2021

Excellent service thank you very much! Please update the areas marked in red before submitting. Your review needs to be at least 25 words long. More

by allRoad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen, Ben
Feb 01, 2021 -

Audi Indianapolis responded

Thank you for taking the time to share your experience! We appreciate your business and hope to see you back at Audi Indianapolis next time!

January 26, 2021

They are probably the best and most cooperative Audi dealership I’ve ever dealt with and they go out of their way to do everything to help you More

by Copeland 315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Ingalls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Long
Jan 26, 2021 -

Audi Indianapolis responded

We couldn't have asked for a better review! We're so proud to have earned your business. Welcome to the Audi Indianapolis family!

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