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Audi Indianapolis

Indianapolis, IN

4.6
478 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 478 reviews

July 30, 2020

Great service and fast 20K service took only an hour..great service from Justin ..took my Infiniti in for some minor service and it took about two hours. Thanks More

by Kws1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin gillespie
Jul 30, 2020 -

Audi Indianapolis responded

Thanks for sharing your five-star experience at Audi Indianapolis! We're so glad that we could make your 20,000-mile checkup an exceptionally efficient experience. Thank you for trusting us with your Infiniti and your business!

July 09, 2020

The explanation for why my mirror compass malfunctions was not accurate. I'm not satisfied that there is no way to repair it. This has been a problem with this car for 4 years More

by mmlamb4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DARRICK
Jul 09, 2020 -

Audi Indianapolis responded

I am sorry to hear that you're still experiencing malfunctions on your mirror compass. I understand how frustrating this can be and I apologize if we could not find the root of the problem. I'd like to try and help, however, I am afraid I won't be able to get in touch without your full name. Would you please consider giving me a call? Thank you, Caleb Nobbe - Service Manager - 317-848-3771

July 02, 2020

Bought my 2nd Q5 from Tom Wood Audi and even though my sales person wasnt there, I was taken care of by Carl and was in & out with such ease. Great deal on a great car More

by jbcarmelin
Recommend Dealer
Yes
Employees Worked With
Joe LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim K, Carl & Heather
Jul 06, 2020 -

Audi Indianapolis responded

Thank you so much for coming back to Audi Indianapolis! We are so glad to hear that you got a great deal on your Audi Q5. Congratulations and safe driving from our entire team!

June 27, 2020

I was disappointed with the lack of attention I received during this visit (2 1/2 weeks to fix the problem). Poor communication/follow up throughout the 2 1/2 week period. Took the staff 25 minutes to get c More

by Nick
Recommend Dealer
No
Employees Worked With
Trey
Jul 13, 2020 -

Audi Indianapolis responded

Nick - We pride ourselves on our attentive and accommodating service here, and I'm disappointed that we didn't leave you with that impression. We value your business, and I would like to speak with you directly about your visit to see what we can do to improve going forward. Would you consider giving me a call? I'd appreciate the chance to hear from you. Thank you, Caleb Nobbe - Service Manager - 317-848-3771

June 25, 2020

I was not very happy with my service. One day after service, my light comes on that my tire is low on air. I don’t know which tire, so I check them all and find out ALL are low! I put air in them, and More

by Joy40
Recommend Dealer
No
Employees Worked With
I only worked with the service dept
Jul 09, 2020 -

Audi Indianapolis responded

Hi Joy - We pride ourselves on providing thorough service and it's very disappointing to hear about the issues you've run into. I'm so sorry about your tire pressure and that you are still experiencing trouble with your key fob. I understand that we've lost your business, but if you're willing, I would appreciate the chance to make things right. Please consider giving me a call. Thank you, Caleb Nobbe - Service Manager - 317-848-3771

June 22, 2020

Walked in with set of criteria which was unlikely to be available. Greg found us a great car very close to our original specifications and price. Looked like new loaded with extras! Andrew was extremely f More

by LaVonne
Recommend Dealer
Yes
Employees Worked With
Greg Pirerilli Andrew Fier 5 stars each
Jun 23, 2020 -

Audi Indianapolis responded

Thank you for the 5-star review! We are happy to hear that Greg and Andrew provided the excellent service we pride ourselves on at Audi Indianapolis. We will certainly let them know that you appreciate their help, and we hope that you continue to enjoy your newly purchased vehicle!

June 22, 2020

I called the dealership and they worked me into their schedule to replace my radiator that was leaking. Derrick was awesome, got me a rental for the night and had me back in my vehicle before the weeken More

by eenglert
Recommend Dealer
Yes
Employees Worked With
Darrick Thames
Jun 23, 2020 -

Audi Indianapolis responded

Thank you for coming to Audi Indianapolis for your radiator replacement! We are happy to hear that Derrick made sure your repairs were taken care of in a timely manner. Enjoy your day!

June 11, 2020

Very pleased with the purchase experience. I had a specific set of criteria that I was looking for and Dennis went out of his way to find exactly what I wanted at a sister dealership. Will recommend D More

by robsorrell
Recommend Dealer
Yes
Employees Worked With
Heather Moyer, Dennis Buterbaugh
Jun 11, 2020 -

Audi Indianapolis responded

Thank you for reviewing us, Rob! We are so glad to hear that Dennis helped you find the perfect vehicle. Congrats & safe travels from everyone at Audi Indianapolis!

June 08, 2020

Easy sales experience. The only negative is that I purchased a certified vehicle that had deep scratches and tire damage that were missed. Second key fob not working as well so I had to contact dealer More

by Doug.horvath
Recommend Dealer
Yes
Employees Worked With
Bruce Peterson
Jun 08, 2020 -

Audi Indianapolis responded

Doug - Thank you for taking the time to share this feedback. It's our goal to deliver a five-star experience and I apologize that you weren't completely satisfied with your purchase. If there is anything further that I can do to assist you, please give me a call. Thank you, Jim Kaczka - Used Car Manager - 317-848-4590

June 03, 2020

We had an amazing experience! Bruce helped us with everything we needed and explained everything we needed! I would highly suggest working with him as we intend to do in the future!🙂 More

by stashaw0522
Recommend Dealer
Yes
Employees Worked With
Bruce Peterson
Jun 04, 2020 -

Audi Indianapolis responded

Thanks for sharing your five-star experience with Bruce at Audi Indianapolis! We're so glad to hear that he provided you with the friendly and professional service that we strive for!

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