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Audi Indianapolis

Indianapolis, IN

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Employees
Reviews
Vehicles
4.6
478 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 478 reviews

June 05, 2023

Professional, well run service center. Arranged for transportation to and from work. Made for a very convenient repair More

by acjester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jun 05, 2023 -

Audi Indianapolis responded

Thank you for the review! We appreciate your business and hope to see you back again at Audi Indianapolis. Safe travels!

Helpful
April 29, 2023

Our service rep was outstanding. Very knowledgeable and most helpful! He went out of his way to make sure I understood what was going to be done and stayed beyond closing time so we More

by Hub30
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Robbins
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May 01, 2023 -

Audi Indianapolis responded

Thanks for stopping by to leave such a sweet review! We're delighted to hear that our team is going the extra mile for our valued customers. It was our pleasure to ensure you were back on the road the very same day. Drive safely and take care!

Helpful
April 23, 2023

This dealership has excellent customer service. Very professional. I like the ability to schedule service on line. They worked well for me. More

by nestabro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Apr 24, 2023 -

Audi Indianapolis responded

Thank you for the review! We're glad to hear that our online service scheduling option worked well for you. Thank you for choosing Audi Indianapolis and we hope to see you back!

Helpful
April 13, 2023

Best service ever and Justin treats us like family, everyone is friendly and willing to help More

by Review
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Justin Gillespie
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Apr 19, 2023 -

Audi Indianapolis responded

It's an honor to receive this feedback! We're thrilled Justin and the rest of the team have delivered exceptional and welcoming professionalism that's earned your confidence. Many safe and happy miles from your Audi Indianapolis family!

Helpful
April 13, 2023

Service Department yesterday was fantastic! Justin went above & beyond and was able to get me in for an oil change without an appointment. Their service is wonderful! More

by Cooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 19, 2023 -

Audi Indianapolis responded

Justin will appreciate the shoutout! Thank you for sharing this positive feedback about the Audi Indianapolis team, Cooper.

Helpful
April 12, 2023

I have been very pleased with the whole dealership. The sales team and service department are outstanding. More

by dgatlin211
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
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Apr 19, 2023 -

Audi Indianapolis responded

We appreciate your kind words and are thrilled to hear that you've had a great experience with our dealership! Thank you for choosing Audi Indianapolis and we look forward to seeing you again in the future.

Helpful
April 11, 2023

Audi Indianapolis is a great place to take your car. We have been customers for close to 20 years. Prompt, professional and effective! More

by Sonip1280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Woods
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Apr 19, 2023 -

Audi Indianapolis responded

Thank you for your loyalty and continued business with us here at Audi Indianapolis! It is always a pleasure to assist you and we look forward to your next visit with us! Take care!

Apr 20, 2023 -

Sonip1280 responded

Audi Indianapolis is a great place to take your car. We have been customers for close to 20 years. Prompt, professional and effective!

Helpful
April 11, 2023

Unfortunately, the vehicle had an issue with its front passenger's window not fitting correctly once the door was closed. This issue should have been caught and corrected during the PDI process. Als More

by Glad its an Audi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Audi Indianapolis responded

I apologize for the issues you encountered with your vehicle. It is our goal to deliver a professional and accommodating purchase experience, and we never intend to inconvenience our guests. I assure you that we will keep this feedback in mind as we strive to improve in the future. Lastly, I would appreciate the chance to speak with you to see what more I can do to help make this right. If you are willing to discuss this further, please feel free to reach out. Best, Neil Brenner - Sales Manager - 317-848-3279

Helpful
March 28, 2023

They always live up to their commitments. Kind of rare with car dealerships these days. More

by Marknewbie325
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 29, 2023 -

Audi Indianapolis responded

We are happy to hear from you! Thank you for choosing Audi Indianapolis and for sharing your experience. Drive safely until we see you next!

Helpful
March 28, 2023

Justin is outstanding. He is a 10 on a 5 point scale. He listened carefully as I explained my issues and the history of the car. He offered a loaner car before I could even More

by Mmaurerman
Recommend Dealer
Yes
Employees Worked With
Justin. Service advisor
Report | Print
Mar 28, 2023 -

Audi Indianapolis responded

Thank you for the review! We are thrilled to hear that Justin delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at Audi Indianapolis!

Helpful
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