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Audi Indianapolis

Indianapolis, IN

Overview
Employees
Reviews
Vehicles
4.6
480 Reviews
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4610B E 96th St

Indianapolis, IN

46240

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Showing 480 reviews

March 28, 2023

Justin is outstanding. He is a 10 on a 5 point scale. He listened carefully as I explained my issues and the history of the car. He offered a loaner car before I could even More

by Mmaurerman
Recommend Dealer
Yes
Employees Worked With
Justin. Service advisor
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Mar 28, 2023 -

Audi Indianapolis responded

Thank you for the review! We are thrilled to hear that Justin delivered such an outstanding purchase experience. Drive safely, and we hope to see you back again at Audi Indianapolis!

Helpful
March 28, 2023

They always live up to their commitments. Kind of rare with car dealerships these days. More

by Marknewbie325
Recommend Dealer
Yes
Employees Worked With
Austin
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Mar 29, 2023 -

Audi Indianapolis responded

We are happy to hear from you! Thank you for choosing Audi Indianapolis and for sharing your experience. Drive safely until we see you next!

Helpful
March 25, 2023

The service provided by the people at this dealer continues to be outstanding. I have always been kept informed and treated with professionalism, respect and respect of my time. More

by vrosen10737
Recommend Dealer
Yes
Employees Worked With
Justin Locke
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Mar 27, 2023 -

Audi Indianapolis responded

Thanks for the great review of Audi Indianapolis! We are so glad to have you as a client.

Helpful
March 15, 2023

From the sales department to the service department and even the parts department Tom Wood Audi has been amazing and has exceeded our expectations. More

by V. Bustos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Pirinelli, Josh Kern, Rachael Woods, Graham Gillie
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Mar 16, 2023 -

Audi Indianapolis responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Audi Indianapolis team. Drive safely, and we hope to see you back!

Helpful
February 19, 2023

Great great great great great very very nice and helpful . We really appreciate his help. More

by dowelled
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Ciravolo
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Feb 20, 2023 -

Audi Indianapolis responded

We’re delighted to get your 5-star review! We thank you for the kind words and hope to continue business with you in the future! Until next time, safe travels! -- Audi Indianapolis Team

Helpful
February 11, 2023

Terrible service. Did unauthorized work, billed me and refused to remove the inappropriate charges. Like the car, not this dealership. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew
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Feb 13, 2023 -

Audi Indianapolis responded

Jason, your review is very concerning to read. This does not sound like the straightforward and accommodating professionalism I expect from our team, and I would like to speak with you about your experience directly so we can make things right here. I won't be able to locate your contact information without a last name, so please give me a call at your earliest convenience. Thank you, Caleb Nobbe - Service Manager - 317-848-3771

Helpful
January 27, 2023

Incredible service. Austin and Steve did a fantastic job. I needed to have the work completed prior to leaving town and they went over and above to make sure it happened More

by nickrader
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Audi Indianapolis responded

Thanks for this great review of Audi Indianapolis, Nick! It is exciting to hear that Steve and Austin went above and beyond for you.

Helpful
January 19, 2023

Called everyday last week, no answer. The recorder was full each time. No contact at all. More

by Brendashuford2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Did not talk to anyone.
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Jan 20, 2023 -

Audi Indianapolis responded

I'm very disappointed to see your review. This is not at all the communicative professionalism I expect from our team and I apologize for the oversight in response. If you're still willing to work with us, I would like to step in and offer my assistance directly. It may be difficult to locate your contact information given this username, so in the event I can't find it, please give me a call and I'll make sure to get back to you soon. Thank you, Neil Brenner - Sales Manager - 317-848-3279

Helpful
December 31, 2022

Everything from start to finish went very smoothly. The staff was as friendly as could be. More

by ratner5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Gillespi
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Jan 03, 2023 -

Audi Indianapolis responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Audi Indianapolis team. Drive safely, and we hope to see you back again down the road!

Helpful
December 26, 2022

All went well. . service and repairs were identified , communicated and repaired .. good follow up of progress More

by Skid1511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve snodgrass
Report | Print
Dec 27, 2022 -

Audi Indianapolis responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Audi Indianapolis team. Drive safely, and we hope to see you back again down the road!

Helpful
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