Audi Jacksonville

New car experience It was my very first visit at this location. First sellers manager wasn’t very customer friendly. This was immediately corrected and I was surrounded It was my very first visit at this location. First sellers manager wasn’t very customer friendly. This was immediately corrected and I was surrounded by a great team. Kirill and David were amazing and answered every question I had. I love my new AUDI!!! More

Very good experience Had a very good experience at this new Audi service center. Steven took care of all the recalls and the 45000mile service. Really liked the private lo Had a very good experience at this new Audi service center. Steven took care of all the recalls and the 45000mile service. Really liked the private lounge, More

First class customer service After being disappointed with our experience at another dealership(Not Audi), we were greeted by Rick the moment we stepped in the showroom. Rick made After being disappointed with our experience at another dealership(Not Audi), we were greeted by Rick the moment we stepped in the showroom. Rick made us feel welcomed and eager to earn our business. Rick was also very knowledgeable on the vehicles we had inquired about-(A5 Cabriolet and the Q5). After test driving both vehicles, we bought both. Thanks to Rick Flowers, David Butler(New Car Manager) and Jamie(in finance) for staying late to make sure you had satisfied customers. We love our new cars!!! Great team at Audi on Atlantic. Will definantly be sending you our referrals!!! More

Sales process lacked professionalism My wife and I stopped into this Audi dealership on our first day of exploring possible vehicles for my wife. Our sales person was obviously new which My wife and I stopped into this Audi dealership on our first day of exploring possible vehicles for my wife. Our sales person was obviously new which was okay and accepting on our part. We explained our desire to simply look and what was of most importance which was a power driver's seat height adjustability since my wife's height is 4'11". Let me premise this review with the fact that prior to arriving at Audi Jacksonville we had stopped into both Mercedes Jacksonville and BMW Jacksonville. We explained our position and were treated in a professional and welcoming manner. The sales teams listened to us and structured our time accordingly. We will return and recommend these two dealerships. The salesperson and sales management tried to keep to a ridged and, in my opinion, an outdated process of dealing with us. Included in this process was wanting to show us inventory before we knew if vehicle suited (fit) my wife's stature. As we were getting ready to leave, our sales person asked us to speak with a sales manager. We agreed and after waiting about ten minutes my wife informed the sales person that we were leaving. We assume the 2nd in charge (Mr. Beal) then came over and introduced himself as Mr. Beal as if he needed to give his position some kind of authority. He was not friendly but rather aloof and arrogant in his tone/approach. We will not return to this dealership. More

It was a great experience to do business with you. We were welcomed the moment we arrived. They were very professional and did a great job with the service to my vehicles. Jess was superb. She gave us We were welcomed the moment we arrived. They were very professional and did a great job with the service to my vehicles. Jess was superb. She gave us great information and allowed us to drive a loaned car. Two hours later they called us and the car was ready. Also they accepted a coupon. Thanks! Cris More

Service review Took the car in for a 45k mike service. Got an oil and filter change, a brake fluid service and a new battery as well as a multipoint inspection in a Took the car in for a 45k mike service. Got an oil and filter change, a brake fluid service and a new battery as well as a multipoint inspection in about a hour and a half. The brand new dealership is so clean and spacious with lots of places wait with tv’s, WiFi, snacks etc. Very friendly and knowledgeable staff. Highly recommend. More

Good experience in Audi Jacksonville Good experience. Lots of possibilities. Good service. Prices as expected for the quality. Nice and friendly personel. I recommend the place is looking Good experience. Lots of possibilities. Good service. Prices as expected for the quality. Nice and friendly personel. I recommend the place is looking for an AUDI. More

30k service The level of service was the best. My first time at this dealer, the appointment process was simple and quick. When I drop of my car I was told the se The level of service was the best. My first time at this dealer, the appointment process was simple and quick. When I drop of my car I was told the service would take about a total of 4.5 hours and they were able to give me a loaner in no time. I would definitely go back to this dealer. Thanks! More

great service had my a4 serviced here and was in and out in an hour, great amenities, and beautiful dealership for sure! would come again for my next service! had my a4 serviced here and was in and out in an hour, great amenities, and beautiful dealership for sure! would come again for my next service! More