Audi Lakeland

I have patroned Audi Lakeland for my automobile needs for at least 3-4 years now. I intentionally bypass other locations specifically because I know that I can trust this team. They diagnosis the problem and at least 3-4 years now. I intentionally bypass other locations specifically because I know that I can trust this team. They diagnosis the problem and give accurate and truthful pricing, while considering ways to keep costs reasonable. I am confident that I will continue to take my vehicle for the care and attention to detail and for the friendly atmosphere. I will continue looking for Gary in parts. He looks out for his customers and remembers his past customers. Associate, Josh is intelligent and a breath of fresh air. I believe he is open and honest in his approach, he is easy to talk to and he's personable. Josh thank you for taking care of my automobile needs today. I feel that I made a friend. Finally, Kyle is so energetic, and he listened to my financing questions. He is direct and to the point and he understands that the customer needs to know that their investment pricing is fair and accurate. He is also very personable, and funny. I enjoyed getting to know Kyle. The outcome of my visit today was positive, satisfying and worth my time. It's good to know that Audi Lakeland's team are not just people who want to sell the customers a car, but I senced that they wantedto create a positive experience for their customer. They also remember to be respectful and kind. Thanks Gary, Josh, Kyle, Avy and manager Vito for your care and support today. Happy early birthday Josh. Sincerely, Nicki Jones. More

Alfonso was awesome and friendly, best car buying experience I have ever had. Good deal at a good price. experience I have ever had. Good deal at a good price. More

This experience was hands down the best one we have ever had purchasing a car. We experienced three of the nicest and most professional young men ever. Josh, our salesman, was just the best. He was knowle had purchasing a car. We experienced three of the nicest and most professional young men ever. Josh, our salesman, was just the best. He was knowledgeable, friendly, and helpful in every way. Josh never made us feel pressured or rushed in the least. Zane also helped us, and again, was so helpful and pleasant. And again, no pressure. When we finished up we saw Kyle, the Finance Manager. We expected to be there for a long time but Kyle was very efficient and knowledgeable as well. And another very nice man again. For these reasons we will never go anywhere else but Lakeland Audi to purchase our cars! A great experience! Ernie and Barbara More

Josh was great at helping me find the car was looking for. After the first car I was interested didn’t work out, he still reached out to me a month or so later To see if I was still interested. He helped for. After the first car I was interested didn’t work out, he still reached out to me a month or so later To see if I was still interested. He helped me find a vehicle that was gonna be within the budget I was looking for! More

I am extremely grateful for the service at Audi Lakeland! The entire team is fantastic, and the car is flawless. From the moment I walked in, I was greeted with warmth and professionalism. Each staff member The entire team is fantastic, and the car is flawless. From the moment I walked in, I was greeted with warmth and professionalism. Each staff member was attentive to my needs and ensured that my experience was nothing short of exceptional. The attention to detail in the service provided was remarkable, and I left feeling valued as a customer. I highly recommend Audi Lakeland to anyone looking for top-notch service and quality vehicles. More

I am writing to share a positive experience I had with Carolina, formerly at Jaguar Land Rover in Lakeland. I previously purchased my Velar from her, and recently encountered a significant issue that kept Carolina, formerly at Jaguar Land Rover in Lakeland. I previously purchased my Velar from her, and recently encountered a significant issue that kept my vehicle in the shop for four months. Despite the fact that my Velar was a Certified Pre-Owned vehicle, Land Rover did not offer any substantial assistance. Even though Carolina is no longer employed at the Land Rover dealership, she went above and beyond to help resolve the situation by contacting the factory and advocating on my behalf. This level of dedication and support, even after she had moved on, truly impressed me. It demonstrated a commitment to customer satisfaction and transparency that ultimately influenced my decision to switch to Audi. In my experience, when a manager stands by their customers in this way, brand loyalty becomes secondary to the quality of customer service. I genuinely believe that such exceptional support would make me a loyal customer to any brand. More

This is the 2nd Audi we've bought from Josh in the past six months. The process has been easy and we felt listened to. Josh and Audi Lakeland will be our go to for a long time when we are in the need of a six months. The process has been easy and we felt listened to. Josh and Audi Lakeland will be our go to for a long time when we are in the need of a car. More