Audi Lakeland

Found a car 10 minutes before closing. Showed up at the dealer 10 minutes before the dealer closed. We weren’t rushed or treated like we were a bother. They stayed late to help answer quest Showed up at the dealer 10 minutes before the dealer closed. We weren’t rushed or treated like we were a bother. They stayed late to help answer questions, take a test drive, and then let us take the car home to make up our minds. The next day they didn’t bother us about coming back at a certain time, they explained all the warranty and add-ons available, and took care of the one issue we had with the vehicle. I hope not to buy another car for years to come, but if I do, I’ll make sure to head back up there. More

My Experience When we came to Audi Lakeland we were under certain time constraints re a travel schedule. If we weren't able to come to an arrangement then because o When we came to Audi Lakeland we were under certain time constraints re a travel schedule. If we weren't able to come to an arrangement then because of that schedule we'd have to wait for an extended period of time to purchase which we truly did not want to do. We met with Avi who listened to our requirements. Avi didn't try to sell us but tried to find the Audi Q7 which matched our needs. He was successful in doing that and at a good price. We did much of the negotiation process by email so we were a little apprehensive when we came in to close the deal but without cause as everything was exactly as represented. Since we were not trading in our exiting vehicle Avi arranged for our new Audi to be delivered promptly to our residence about 75 miles away. After I received delivery and having driven the vehicles I had questions about certain features and Avi explained those clearly to me. Buying a vehicle will never be an experience to which I look forward but thanks to Avi and the staff at Audi Lakeland this experience was smooth and painless. More

My Audi Satisfactory Experience The Black Friday! I purchased my First Audi car In Audi Lakeland. My total experience so far went above & beyond expectations special mention to Dani The Black Friday! I purchased my First Audi car In Audi Lakeland. My total experience so far went above & beyond expectations special mention to Daniel Giovino, had the Best Customer Service I ever dealt with, 5 star customer service overall. I am pleasantly super happy about the purchasing process , very straightforward , hassle free and in less than one hour I have an Audi Car! Thank you Daniel Giovino and the Audi Team of Lakeland. More

Outstanding Buying Experience I drove all the way from Sarasota to Lakeland FL (over an hour each way) because the experience was that good. I worked in car biz for many years and I drove all the way from Sarasota to Lakeland FL (over an hour each way) because the experience was that good. I worked in car biz for many years and I am telling you Vito is the BEST of the Best! They set themselves apart right from the beginning. I inquired about a 2019 Audi A3 and Vito Susca introduced himself to us by sending a video of the actual car as well as himself telling us all about the vehicle. We were so impressed we made the drive and test drove the car. Vito is a patient, kind, knowledgable excellent listener. He heard what we were looking for and delivered exactly what we wanted and more! He put together a WIN-WIN situation for us and his dealership. The whole process was super efficient, and stress free! If you are looking for a vehicle - call Vito Susca today! This is the only place I will buy my cars in the future! I would give Vito 10 stars if I could!! (He really is that good)! More

Jared and Vito did a great job. They worked with me to make sure I got the car I wanted at the price I was looking for. make sure I got the car I wanted at the price I was looking for. More

Attentive, helpful, and friendly staff. Good Customer Service. Willingness to answer all questions with an understandable explanation. Clean, brigt and welcoming atmosphere. Quality vehicles. Convenie Service. Willingness to answer all questions with an understandable explanation. Clean, brigt and welcoming atmosphere. Quality vehicles. Convenient location. More

Great customer service Thanks to Avy for the delivery of my vehicle, and for going over and explaining all our paperwork very friendly. Also Vito, for great customer service Thanks to Avy for the delivery of my vehicle, and for going over and explaining all our paperwork very friendly. Also Vito, for great customer service with follow up call. Very profesional More

Very pleasant experience I had a very pleasant experience at this dealership. I was treated with professionalism. No pressure from pushy salesman. We negotiated for a while an I had a very pleasant experience at this dealership. I was treated with professionalism. No pressure from pushy salesman. We negotiated for a while and they finally came through for me giving me a great deal. Thanks to our salesman Vito he went above and beyond.thank you Audi of Lakeland will consider buying another vehicle from you. More

Fast easy and very professional Danny by far worked miracles to do everything he possibly could to get us the keys to our dream car. He was very diligent when it came to our time cru Danny by far worked miracles to do everything he possibly could to get us the keys to our dream car. He was very diligent when it came to our time crunch while buying the car. I’ve bought many vehicles and this was the smoothest process I’ve ever experienced from a dealership. Thank you for everything. More

Worth the Drive From Tampa Wonderful experience with Avy and the entire team. They had everything ready to go and were organized and transparent throughout the process. You coul Wonderful experience with Avy and the entire team. They had everything ready to go and were organized and transparent throughout the process. You could tell how important It was to leave a mark as a genuine and customer centric business, More