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Audi Lakeland
Lakeland, FL
1,444 Reviews
Brand new state of the art Audi dealership serving all of Central Florida.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,444 reviews
September 01, 2018
Amazing My experience at Audi was amazing. Vito was very helpfull and explained everything in detail throughout our buying process. They also did not try to My experience at Audi was amazing. Vito was very helpfull and explained everything in detail throughout our buying process. They also did not try to sell us options they would have cost us more in the long run. I would recommend Audi to anyone in Polk County! More
by Javery89
August 30, 2018
First class experience from start to finish Very well-integrated experience with phone, text and email. Joe knows what he is doing and kept me informed all the way. I'll be back anytime I need A Very well-integrated experience with phone, text and email. Joe knows what he is doing and kept me informed all the way. I'll be back anytime I need Audi service. More
by flyer114
Employees Worked With
Joe Pitchford
August 30, 2018
People that care The service People where very professional And Helpful on get our vehicle done on a timely matter. I would highly recommend Audi of Lakeland. Th The service People where very professional And Helpful on get our vehicle done on a timely matter. I would highly recommend Audi of Lakeland. Thanks More
by BRL5
Employees Worked With
Kenneth Stewart, Joe Pitchford
August 30, 2018
This car buying experience was a breeze! Vito Susca was a pleasure to work with. He's friendly, knowledgeable and experienced. Vito was readily available to answer any questions we had and w Vito Susca was a pleasure to work with. He's friendly, knowledgeable and experienced. Vito was readily available to answer any questions we had and we're very happy with the overall experience. Thank you! More
by Addygirl1
Employees Worked With
August 27, 2018
Awesome buying experience I finally pulled the trigger on buying the car I’ve always wanted, and Vito helped me out tremendously. My previous car buying experience was less the I finally pulled the trigger on buying the car I’ve always wanted, and Vito helped me out tremendously. My previous car buying experience was less then desirable and I expected that to be the case this time. The great people at Lakeland Audi chsnged my mind about how the process should be, quick and unstressful. I highly recommended visiting Lakeland Audi if you’re in the market for a new or used car. More
by Soldfield007
Employees Worked With
August 23, 2018
Great customer service, they know what they are doing Recently went to test drive (and potentially purchase) a rare 2007 Audi RS4 at Audi Lakeland and wanted to share my thoughts. The atypical dealer Recently went to test drive (and potentially purchase) a rare 2007 Audi RS4 at Audi Lakeland and wanted to share my thoughts. The atypical dealer experience is something that everyone cringes, just thinking about I want to not buy a car. Bruce Qvale & Geno Walsh have really done a fantastic job picking the right people leading, managing and executing one of the finest Audi dealerships in the Tampa Bay area. Once you are over the "why do I have to drive all the way to lakeland to buy or service my Audi", you are greeted by friendly staff who are knowledgeable and who don't try to be too overbearing. In my experience, I have not found a trifecta of sales leadership, sales and service staff to be this good. Ken and Mario from sales were great to talk to and discuss in an open way what it would take to purchase the pre-owned RS4, which I can assure you there are not a lot of in the US, to Ryan from service who was open to put the car on a lift and discuss some of the things that needed to be taken care of. If you are in the market to pick up a new or pre-owned Audi, I highly recommend you go here rather than taking the convenient route of Audi Tampa or Wesley Chapel. I, for sure am planning to be a repeat customer here. More
by TaraNish
Employees Worked With
Ryan Charr, Kenneth Stewart, Mario Polit
August 21, 2018
Fast and Friendly service First time having my Audi serviced at Audi Lakeland. They took the time to go over what had been done to the car before and what they recommended I d First time having my Audi serviced at Audi Lakeland. They took the time to go over what had been done to the car before and what they recommended I do. Had my car ready the same day. More
by BeanBunny
Employees Worked With
Joe Pitchford
August 21, 2018
Excellent Service This was my first service experience with this dealership and the customer service was exceptional. I was offered a wuickband convenient appointment t This was my first service experience with this dealership and the customer service was exceptional. I was offered a wuickband convenient appointment time and was greeted by name upon arrival. Furthermore, I was offered an Uber service Tina nearby shopping area while I waited. Great experience overall. More
by MichelleB
Employees Worked With
Joe Pitchford
August 19, 2018
Professionalism at its finest! I walked in with bad credit and a very ugly trade in. I talked with Mario and his words were, "we will get you in a car today". He is a true man of hi I walked in with bad credit and a very ugly trade in. I talked with Mario and his words were, "we will get you in a car today". He is a true man of his word, im walking out with a preowned Toyota with very low miles and a very nice monthly payment. I would highly recomend this dealership to any one looking for a new or used vehicle. Just ask for Mario, tell him what you want and watch him get it for you. Very satisfied customer! More
by Tguthrie57
Employees Worked With
Avy, Mario Polit
August 17, 2018
Superb My shipping experience with Audi Lakeland was beyond my expectation. Adam the sales person, Ken the general manager, Preston the Funance manager and J My shipping experience with Audi Lakeland was beyond my expectation. Adam the sales person, Ken the general manager, Preston the Funance manager and Joe in Service, went over above to ensure our shopping experience was a memorable one. My wife and I were treated like royalty from start to finish. Thank you Audi Lakeland. Joe D. More
by Jdiaz526
Employees Worked With
Kenneth Stewart, Adam Szymanski, Joe Pitchford
