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Audi Lehi
Lehi, UT
433 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 433 reviews
July 14, 2025
Professional - attentive and thorough. Was able to settle the deal and sign the documents quickly. Was able to settle the deal and sign the documents quickly. More
by armel.beardall
Verified Customer
July 13, 2025
Wes and Tamir were so patient and helpful to address our concerns and put us in a great car for us at a great price. I would recommend them without qualification concerns and put us in a great car for us at a great price. I would recommend them without qualification More
by BWRWEBS
July 12, 2025
Knowledgeable, polite staff, helpful communication, flexible working around scheduling needs, will continue to have cars serviced by this dealer. flexible working around scheduling needs, will continue to have cars serviced by this dealer. More
by Thumper
July 11, 2025
Attention to detail ,everything went smoothly, my Audi was well serviced .. courteously taken care of in all aspects.. thanks ??.. Rich was very helpful and efficient.. kept his promises.. was well serviced .. courteously taken care of in all aspects.. thanks ??.. Rich was very helpful and efficient.. kept his promises.. More
by Claire5
Employees Worked With
Rich
July 10, 2025
Paid for a service they could not do. But still had to pay and drove an hrs to say sorryj But still had to pay and drove an hrs to say sorryj More
by DWilson36
Employees Worked With
July 10, 2025
Rich in the service department has always made sure that my car is taken care of in a timely manner, goes over any issues with the car that I have and takes steps to insure that any issues are addressed imm my car is taken care of in a timely manner, goes over any issues with the car that I have and takes steps to insure that any issues are addressed immediately! More
by Lila Jessop
Employees Worked With
July 07, 2025
Took 3 separate appointments to fox the check engine light for my car. Should have been one and done. Communication was poor and phones calls for my car status were ignored. light for my car. Should have been one and done. Communication was poor and phones calls for my car status were ignored. More
by CAO314
July 06, 2025
They disabled a safety feature of my car accidentally when they upgraded the software for the multimedia display. That update also resulted in the screen now switching to black in sunlight rather than go when they upgraded the software for the multimedia display. That update also resulted in the screen now switching to black in sunlight rather than going brighter, making the screen worthless. They can't roll the firmware back to a working version and said the only option is to pay $6700 to replace the unit. They do not take any responsibility for their mistakes. When I was initially describing the issue I was having regarding a "engine coolant level low" indicator, their service center wrote up that I stated the engine was overheating, leading the technician to think there was a leak and suggested replacing the thermostat. I never said the engine was overheating, I'd in fact stated the opposite, that once the warning about the coolant came on I carefully monitored the engine temp and it never overheated. That being incorrectly written up would have been a $2400 repair for a part that wasn't broken. More
by PE
July 04, 2025
I do a lot of DIY so I am always dealing with the parts department. Which is always a great experience. There have been a few times where something needs to be done by the dealer and they have always manag department. Which is always a great experience. There have been a few times where something needs to be done by the dealer and they have always managed to fit me in. I really appreciate the car was afterwards More
by SKBOYCE2000
Employees Worked With
I want to say his name is Zac
He was fantastic
July 02, 2025
Very helpful quick. Easy to do online and over the phone helped her to financing very well Easy to do online and over the phone helped her to financing very well More
by CHAD_COOKE52
Employees Worked With
