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Audi Lehi

Lehi, UT

4.6
404 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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3455 Digital Dr

Lehi, UT

84043

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Showing 404 reviews

February 01, 2025

David Slay was very professional and personal. The deal would not have happened without David kind negotiations. More

by stockgain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baun Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Slay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Audi Lehi responded

Thanks for your review! It is wonderful to hear that David provided you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Take care!

February 01, 2025

I had a very good experience. Ivo was professional, very knowledgeable on the Q5 and easy to work with. The entire car inquiry and buying experience was very smooth. No pressure s More

by nancygraney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Baun Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivo Alexandrov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 31, 2025

The communication between me and the service consultant was awful. Allie was so demanding and very pushy toward closing on servicing the car which is quite unprofessional. I was there for the battery recal More

by Khloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Moser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Audi Lehi responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our service department, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Simon Millican, Service Manager simonm@kengarff.com

January 26, 2025

Logan was very helpful. He was very easy to work with and held our hand through the process. More

by jake_firth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caden Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 24, 2025

Great customer service, friendly and very knowledgeable. I highly recommend buying a car from Audi Lehi. More

by k.ellzey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Ales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 23, 2025

Very helpful to discuss and appreciate answers and thorough knowledge about cars and very kind to deal with. More

by Shivana.prakash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braden Gale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caden Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gio Guiulfo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivo Alexandrov
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hermosillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Ales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 22, 2025

I was told that a wire harness needed replaced turns out looking at it, it was repaired not replaced. Words do matter. I wish the heafty bill was a little more detailed than a generic write up. I like to kn More

by Taylor.33Adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2025

I had a very good experience. My service was very quick and convenient. They also provided me a very nice loner for the day. I would recommend Audi of Lehi. More

by bre022223
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
Jan 24, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 21, 2025

Axson was my service rep and was so helpful, knowledgeable. Excellent help. She programmed my car sensor for me and showed me how to use it. The over all service was prompt and professional. The More

by daybreakliving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
Jan 21, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 19, 2025

They are attentive and efficient and put me first. Always greeting you with a smile. More

by Adam Jensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
Jan 21, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

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