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Audi Lehi

Lehi, UT

4.6
392 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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3455 Digital Dr

Lehi, UT

84043

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Showing 392 reviews

September 09, 2024

Your service team is always so friendly, professional and knowledgeable. Rich Dahl is always a pleasure to work with - top notch! More

by chuck_riddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 09, 2024

Excellent customer service. Thank you on our new Audi Q8!! We love this car so much More

by MARIOLOVIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamir Zorigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Ales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

September 09, 2024

Good experience overall. Great staff, nice sales people and helpful finance team. Would buy here again. More

by NWTay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braden Gale
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

We have had a bad experience with this dealership since we purchased our Audi. Delivery from salesperson was terrible, service was needed to fix showroom car, guy fixing it left halfway done while I was wa More

by hbready
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Moser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Audi Lehi responded

Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Dave Turja, General Manager davet@kengarff.com

September 08, 2024

First time Audi buyer and it was a great experience. Ivo did a great job of explaining the features and helping us make a decision. More

by albert37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivo Alexandrov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

September 08, 2024

Rich is a great service representative. always keeps me updated and is terrific to work with. More

by ankendrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 08, 2024

The service from everyone was friendly and thorough, I always feel well taken care of. More

by biles41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 08, 2024

People and nice but very busy, in terms of overall would have given 5 stars but it took 7 hours for a regular service with an appointment. I do appreciate the loaner but time frames would be nice to know ah More

by NRA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

good experience, good experience, good experience, good, experience, good experience, good experience, good experience, good experience More

by walt8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 06, 2024

Very professional service representatives. Knowledgeable technician. Service time estimates are ambiguous. Sales staff are elusive. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axson Kabwere
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